首页
登录
职称英语
Industry should get rid of half its bosses, says behavioral psychologist Alf
Industry should get rid of half its bosses, says behavioral psychologist Alf
游客
2023-11-11
14
管理
问题
Industry should get rid of half its bosses, says behavioral psychologist Alfred J. Marrow. "Adults are quite capable of handling their lives outside their homes, at their jobs," Marrow said in an interview. They need fewer supervisors and managers, not more.
As president of the American Board of Professional Psychology, he’s heard the complaint from working people over and over again: too many bosses.
If a shirt manufacturer’s customers are returning merchandise because the collars are crooked, he said, the people who make the shirts are more likely than management to identify the problem quickly if they get together to talk about it.
But if the boss comes on as an adversary, bawling them out for bad work and threatening to or actually firing some, the remaining workers will probably react angrily and work will suffer.
He recalled an insurance company in Hartford, Conn. that got about 50,000 pieces of mail every morning. One person was assigned to slit the envelopes starting at 6 a.m. When a meeting was called to discuss the frequent turnover of employees in that job, one worker suggested that the starting hour be changed to 7:30, and the one person to a team of four or five.
The solution worked, Marrow said, because one person was no longer stuck with a boring and lonely job for four to five hours. The work got done in one hour, and the people who did it were then given more varied and interesting clerical duties the remainder of the day.
That’s called "job enrichment". More American companies are turning to it because surveys show it is No. 1 on employees’ lists of importance: "Not wages, not hours. They are fifth, sixth, seventh", Marrow said.
Job enrichment and employee participation gain the support of top organizations because they arc good for production and reduce staff turnover, he said. For employees who have not yet discovered they can actually influence management, he suggests: if you have a problem or objectives that will be good for the company, first discuss them with your coworkers. [br] If customers are returning shirts because of crooked collars, the people most likely to identify the cause of the problem are ______.
选项
A、the salesmen
B、the supervisors
C、top management
D、the front line workers
答案
D
解析
事实细节题。参见文中第三段:那么生产衬衫的人在一起碰碰头就能比管理层更快识别这类问题,这说明第一线工人最有发言权。
转载请注明原文地址:https://tihaiku.com/zcyy/3177397.html
相关试题推荐
Inordertolivealongerlife,whatshouldpeopledo?[br][originaltext]M:He
Asteachersweshouldconcernourselveswithwhatissaid,notwhatwethinkA、ou
Careshouldbetakentodecreasethelengthoftimethatoneis______loudconti
Oneofthemorediscernibletrendsinthefinancial-serviceindustryinre
Oneofthemorediscernibletrendsinthefinancial-serviceindustryinre
Oneofthemorediscernibletrendsinthefinancial-serviceindustryinre
Inthispoorcountry,survivalisstilltheleadingindustry;allelseis______
China,asadevelopingcountry,shouldspeedupher______developmentandimprove
Youshouldknowbetterthan______theriskofgambling.A、torunB、runningC、to
Industryshouldgetridofhalfitsbosses,saysbehavioralpsychologistAlf
随机试题
ACyberLoveAffairLettheChatBeginNobodyre
Routinelyputtinginextrahoursattheofficecanputastrainonyoursoci
Athirdoftheplanet’slandisseverelydegradedandfertilesoilisbeingl
马克思主义反映论的基本特征是()。 A.以实践为基础B.能动的、革命的反映
道尔顿制的优点是有利于调动学生学习的主动性,培养他们的学习能力和创造才能,缺点是
胃癌病位在胃,与下列关系密切的是A.肝、脾、肾 B.肝、心、肾 C.脾、肺、
确诊人禽流感的依据是()A.血常规 B.肝功能 C.病毒分离 D.骨
下列各项是关于建筑边坡勘察范围及勘探孔深度要求的叙述,其中正确的有()。 A
兹有四个事例:①张某驾车违章发生交通事故致搭车的李某残疾;②唐某参加王某组织的自
用于隧道钻爆法开挖,效率较高且比较先进的机械是()。A、气腿风钻 B、潜孔钻
最新回复
(
0
)