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In America alone, tipping is now a $16 billion-a-year industry. A recent pol
In America alone, tipping is now a $16 billion-a-year industry. A recent pol
游客
2023-11-05
10
管理
问题
In America alone, tipping is now a $16 billion-a-year industry. A recent poll showed that 40% of Americans【C1】______ the practice. Tips should not exist. So【C2】______ do they? The conventional wisdom is that tips both【C3】______ the efforts of good service and reduce uncomfortable feelings of inequality.【C4】______ according to new research from Cornell University, tipping【C5】______ serves any useful functions.
The paper analyses data from 2,547 groups dining at 20 different restaurants. The【C6】______ between larger tips and better service was very【C7】______: only a tiny part of the【C8】______ in the size of the tip had anything to do with the quality of service. Customers who rated a meal as "excellent" still tipped【C9】______ between 8% and 37% of the meal price.
Tipping is better explained by culture than by economics. In America, the custom【C10】______ institutionalized: it is regarded as part of the【C11】______ cost of a service. In a New York restaurant, failing to tip at least 15% could well mean【C12】______ from the waiter. Hairdressers can expect to get 15-20%, the man who【C13】______ your groceries $2. In Europe, tipping is less common; in many restaurants, discretionary tipping is being【C14】______ by a standard service charge. In many Asian countries, tipping has never really【C15】______ at all.
How to【C16】______ for these national differences? According to Michael Lynn, the Cornell paper’s coauthor, countries in which people are more extrovert, sociable or neurotic tend to tip more. Tipping relieves【C17】______ about being served by strangers. And, says Mr. Lynn, "in America, where people are【C18】______ and expressive, tipping is about social approval. If you tip badly people think less of you. " Icelanders,【C19】______, do not usually tip — a measure of their【C20】______, no doubt. [br] 【C10】
选项
A、became
B、has become
C、will become
D、becomes
答案
B
解析
语法线索题。根据该空格的前一句“小费现象最好从文化角度来解释,而不是……”及其使用的一般现在时可知,这种习俗(已经变得)制度化了。这包含了时间的累积与沉淀,是从过去一直影响到现在的,故此处应使用现在完成时has become,选B。
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