首页
登录
职称英语
If you’re looking for ways to improve your products or services, customers c
If you’re looking for ways to improve your products or services, customers c
游客
2023-10-04
25
管理
问题
If you’re looking for ways to improve your products or services, customers can be one of your most valuable sources of information and market research. So why not take it a step further and visit some of them?
Ideally, you want to do this in person, so you may need to offer your customers something for their time. They may be pleased that you take their opinion seriously, and they may also enjoy getting a chance to help influence your products or services. If your customers are in different places, you could make such visits part of your business travel to get a wider range of responses.
One expert recommends that you make your customers feel comfortable during the visits. You’re not trying to sell anything through these meetings, so plan to spend 80 percent of your time listening.
Don’t try to lead your customer to give responses that you really want to hear. Instead, ask questions that focus on the customer’s experience, such as whether they got what they were hoping for and what they found difficult or enjoyable. [br] The focus of your questions during the visit should be on ______.
选项
A、the development of your business
B、responses that you want to hear
C、the customer’s experience
D、your future sales plan
答案
C
解析
事实细节题。本题询问访问时你的问题应集中于什么。文章最后一段第二句表示“所问的问题应该集中于顾客体验……”。故C项the customer’s experience正确。
转载请注明原文地址:https://tihaiku.com/zcyy/3071598.html
相关试题推荐
WhatCanthissoftwareinthenoticebeusedtodo?Toimproveone’s______c
Thepoliceare_______thetrafficaccidentthathappenedyesterday.A、lookingdo
AssistantMarketingManagerWantedWearelookingfora
A—intermediatetradeB—mutualexchangeofneededproducts
A——appealbody B——bundledadditionalservicesC——charitable
A——appealbody B——bundledadditionalservicesC——charitable
Hehasbeenlookingforwardto(play)______withthebestfootballplayerinthe
Jackcalledtheairlineto______hisflighttoBeijingthismorning.A、improveB、
A--productwarrantyB--after-saleservicesC--certi
Withtherapiddevelopmentofpetroleumindustry,moreandmoreoilproductsof
随机试题
[originaltext]M:DidyoutellTomaboutthemeeting?W:WhateverIsaytohimg
[originaltext]Thisweeksomebiginternetsitesweresobusythattheystop
CompareQuantityAandQuantityB,usingadditionalinformationcenteredabovet
循环队列也存在空间溢出问题。()
我国西北地区盛产苹果、梨、红枣、核桃等特色农产品,电商企业从西北地区采购农产品,
护士对一位来自山区、第二天要进行胃部切除术的患者说,"您明天手术,从今天开始,不
治疗多种原因所致的痉挛抽搐,多与全蝎配伍相须使用的药物是A.蜈蚣 B.僵蚕
某地上一层汽车库,建筑面积10000m2,停车数量300辆。关于该汽车库的消防设
( )是指各级政府的财政资金来源与各自的支出责任或事权范围相对称,使各级政府在履
患者,女性,心脏联合瓣膜病10年,发热1月,体温为37.2~37.6℃,厌食,消
最新回复
(
0
)