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With a rapidly changing and ever-increasing customer expectations, it is time to
With a rapidly changing and ever-increasing customer expectations, it is time to
游客
2023-09-29
40
管理
问题
With a rapidly changing and ever-increasing customer expectations, it is time to rethink customer service training.
选项
A、客户对我们有各种不同的要求,我们必须想方设法来提高我们的服务质量。
B、客户的期望值越来越高,我们应该改进客户服务的培训以满足他们的要求。
C、随着客户期望值的快速变化和不断提高,是时候重新考虑客户服务培训了。
答案
C
解析
本题的解题关键在于正确把握句型结构it is time to do sth.及rapidly、ever-increasing、customer expectations、rethink、customer service training等词语的意思。句型结构it is time to do sth.意为“是做……的时候了” rapidly意为“迅速地,快速地”,ever-increasing意为“不断增长的”,customer expectations意为“顾客期望”,rethink意为“重新考虑”,customer service training意为“客户服务培训”。故C)为本题的正确答案。
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