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职称英语
This part is to test your ability to do practical writing. You are required to w
This part is to test your ability to do practical writing. You are required to w
游客
2023-09-21
29
管理
问题
This part is to test your ability to do practical writing. You are required to write a business letter according to the information given in Chinese below. Remember to write it on the Translation/ Composition Sheet.
你是一家服装厂公司的总经理,Mr.Smith先生写信告知你所预订的衬衣样品还未送到。请你写信告诉他发生了什么事情。你的回信内容应包括:
1.对样品未按时到达表示道歉
2.样品迟到原因是生产部经理因病请假一周
3.已从市场部经理那得知样品已经上路,将在3天后到达
4.样品颜色只有3种可供选择,不能满足他要求的5种,对由此造成的不便表示抱歉
选项
答案
Dear Mr. Smith,
I must apologize for the delay of the sample shirts. This is because the production manager has been sick for one week, which leads to the delay after checking. And I have checked with our marketing manager that the samples are on their way and will reach you in three days. However, there are, only three colors available, not five as you asked.
Please accept my sincere apologies for the delay and all the inconvenience that we have brought to you.
Sincerely,
Li Ming
General Manager
解析
这是一封道歉信,目的是就对方的疑问和不满做出回复和解释。此类信件的写作步骤一般如下:
1.诚挚的表达歉意
2.说明错误发生的原因
3.提供弥补措施
4.请求谅解
就本文而言,各个步骤都很清晰明了,考生要做的就是依照题意对内容进行合理的表达,在表达时要注意语气要恰当,道歉要真诚,解释原因要实事求是。
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