2. 职称英语
  3. Directions：This part is to test your ability to do practical writing．You are

Directions：This part is to test your ability to do practical writing．You are

游客2023-09-19  27
问题     Directions：This part is to test your ability to do practical writing．You are required to write A Letter of Complaint according to the following information given in Chinese．Remember to do the task on the Translation／Composition Sheet．
    说明：以顾客王小林的名义给ABC商店经理Johnson先生写一封投诉信，主要内容如下：
1．你两周前购买了一台洗衣机，用了三天后洗衣机出现故障(内容自拟)；
2．你曾打电话到商店的客户服务中心，他们答应上门维修。但至今未派人来；
3．要求对方尽快派人上门修理，或更换一台新的洗衣机；否则要求全额退款(full refund)；
4．结束语(自拟)。
选项
答案 Dear Mr. Johnson,
    I bought a washing machine from your shop two weeks ago, but I regret to tell you that it went down three days later. After checking, I assumed that the machine couldn’t work due to the improper packing. I called the Customer Service Center and they promised to offer on-site repair. However, they haven’t sent any one yet. Therefore, I would like to ask you to repair the machine as soon as possible or to replace a new one. Otherwise, I demand that a full refund be made to me. Thank you for your consideration and I will be looking forward to your reply.
                                                        Yours, sincerely
                                                           Wang Xiaolin
解析 本题要求写一篇关于洗衣机质量的投诉信。考生在写作时应注意：1)英文投诉信的措辞；2)审题认真，切勿遗漏要点和信息；3)语言简练规范。
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