首页
登录
职称英语
When a consumer finds that an item she or he bought is faulty or does not li
When a consumer finds that an item she or he bought is faulty or does not li
游客
2023-07-22
60
管理
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the first, step is to present the guarantee at the store of purchase. In most eases, this action will【B2】______results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her【B3】______, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,【B4】______be or she has a just claim.
Consumers should complain in【B5】______whenever possible, but if they cannot get to the place of purchase, it is【B6】______to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but【B7】______, and especially when the consumer can demonstrate what is wrong with the item in【B8】______. If this cannot be done,【B9】______
The store manager may advise the consumer to write to the manufacturer. If so,【B10】______. But if a polite complaint does not achieve the desired result, the consumer can go a step further.【B11】______ [br] 【B7】
选项
答案
firmly
解析
意为“坚定地”。所填词前面的but表示“尽管...还是...”,所填词和politely应该词性相同,但意义相对。抱怨的时候尽管要有礼貌,却还要态度坚定。
转载请注明原文地址:https://tihaiku.com/zcyy/2860641.html
相关试题推荐
[originaltext]WhenMr.Finchretired,heboughtasmallcottageinaseasid
[originaltext]WhenMr.Finchretired,heboughtasmallcottageinaseasid
[originaltext]WhenMr.Finchretired,heboughtasmallcottageinaseasid
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Inacompetitiveeconomy,theconsumerusuallyhasthechoiceofseveraldif
Inacompetitiveeconomy,theconsumerusuallyhasthechoiceofseveraldif
Inacompetitiveeconomy,theconsumerusuallyhasthechoiceofseveraldif
随机试题
Spaceisadangerousplace,notonlybecauseofmeteors(流星)butalsobecaus
Wefindthatbrightchildrenarerarelyheldbackbymixed-abilityteaching.
A.应进行专门的地震危险性分析 B.应进行地震基本烈度复核 C.应进行合成基
左边给定的是纸盒外表面的展开图,右边哪一项能由它折叠而成?请把它找出来。 A.
在社会安全稳定系统中,用来进行风险损失补偿的制度主要有( )。A.国家救济制度
图中的1、2杆材料相同,均为圆截面压杆,若使两杆的临界应力相等,则两杆的直径之比
既能祛风通络,又能杀虫解毒的是A.络石藤 B.雷公藤 C.桑枝 D.海桐皮
2×20年12月31日,甲公司以银行存款1200万元取得一项固定资产并立即投入使
矿业工程项目施工招标条件不需要()。A.立项批准 B.资金落实 C.设计图
灌溉分水闸施工中人工作业最高处距地面为18m,该作业为( )高处作业。A.一级
最新回复
(
0
)