首页
登录
职称英语
A relationship with your customer is like any relationship: It【C1】______time
A relationship with your customer is like any relationship: It【C1】______time
游客
2023-07-22
32
管理
问题
A relationship with your customer is like any relationship: It【C1】______time to earn their trust and moments to【C2】______it. Customers want the truth, because without it they cannot make【C3】______decisions. For example, suppose you go out to dinner and the restaurant you choose has people waiting. When you put your name in, the host will tell you how long it is. If the host is doing his job, you will actually wait less than【C4】______you were told. If you are told the wait is 15 minutes and you are still waiting at the 30-minute mark, are you a happy customer? At one level, it is just【C5】______. In some cases, it could【C6】______other plans: If you miss your movie because you were not【C7】______for dinner, you really are not a happy customer.
Unfortunately, many salespeople are【C8】______to tell the truth. They【C9】______some in formation, or share partial truths, or just plain lie. They do it in the【C10】______that customers will buy when they hear【C11】______they want to hear. It is true that customers want to hear certain things but【C12】______they are true. Let’s go back to the restaurant.【C13】______the wait is not 15minutes-it is 90 minutes. It is not what we want to hear. Still, we can decide to stay or not to stay. If we do not stay, we will be hack. But if we【C14】______told 30 minutes and it became 90, that【C15】______the last time we ate there. Sooner or later, customers al ways find out the truth. If the truth is different than what they have been told, you have lost their trust.
Truth is【C16】______accuracy. It includes a willingness to stand behind what you say. In other words, are you willing to put your money【C17】______your mouth is? If you are working with others, part of their【C18】______is that when something goes wrong you will stand with them. If an order is delayed, for example, how will you help them【C19】______their business commitments? Part of earning their trust is having a backup plan in place should your【C20】______systems fail. [br] 【C14】
选项
A、are
B、were
C、have been
D、had been
答案
B
解析
考察语法中的“虚拟语气”,并考察对段落意思的把握。按照虚拟语气的表达方式,可以同时选出下个题目的答案。
转载请注明原文地址:https://tihaiku.com/zcyy/2859982.html
相关试题推荐
Therelationshipbetweenhumananddogdatesbacktoatleast8,000yearsag
Therelationshipbetweenhumananddogdatesbacktoatleast8,000yearsag
Therelationshipbetweenhumananddogdatesbacktoatleast8,000yearsag
Therelationshipbetweenhumananddogdatesbacktoatleast8,000yearsag
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
随机试题
Thefollowingisamemo(通知).Afterreadingit,youshouldcompletetheinforma
某计算机内存按字节编址,内存地址区域从44000H到6BFFFH,共有()K字节
在采用CSMA/CD控制方式的总线网络上,设有N个节点,每个节点发送帧的概率为P
艾滋病的治疗涉及多个方面,当前哪一条为实际进行的A.抗病毒治疗、免疫治疗与并发症
麻黄除发汗解表、利水消肿外,还有的功效是A.宣肺平喘 B.透疹止痒 C.解鱼
消化性溃疡患者服用铝碳酸镁片的正确方法是A.温水吞服 B.咀嚼后服用 C.餐
只收取不动产权属证书工本费的情况不包括()。A.单独申请宅基地使用权登记的 B
下列关于托收业务的表述,正确的有()。A.托收属于银行信用、托收银行与代收银行
某股份有限公司董事、高级管理人员的下列行为中,不符合公司法律制度规定的有(
先张法预应力混凝土T形梁施工时,张拉台座应与张拉各阶段的受力状态适应,构造应满足
最新回复
(
0
)