首页
登录
职称英语
When a consumer finds that an item she or he bought is faulty or does not li
When a consumer finds that an item she or he bought is faulty or does not li
游客
2023-07-09
56
管理
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) _____ for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will (2)_____ results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her (3) _____, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, (4) _____ he or she has a just claim. Consumers should complain in (5) _____, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can (6) _____ what is wrong with the item in (7) _____. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, (8)_____ by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the (9) _____ should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can (10) _____ to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights. [br] (3)
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) claim for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will (2) produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her (3) complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, (4) assuming he or she has a just claim. Consumers should complain in (5) whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can (6) demonstrate what is wrong with the item in (7) question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, (8) rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the (9) consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can (10) threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.
选项
答案
complaint
解析
转载请注明原文地址:https://tihaiku.com/zcyy/2820723.html
相关试题推荐
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
[originaltext]W:Hello,sir.WhatcanIdoforyou?M:Hi,Iboughtthiscasset
[originaltext]W:Hello,sir.WhatcanIdoforyou?M:Hi,Iboughtthiscasset
[originaltext]W:Hello,sir.WhatcanIdoforyou?M:Hi,Iboughtthiscasset
[originaltext]W:Hello,sir.WhatcanIdoforyou?M:Hi,Iboughtthiscasset
Complainingaboutfaultygoodsorbadserviceisnevereasy.Ifsomethingyo
Complainingaboutfaultygoodsorbadserviceisnevereasy.Ifsomethingyo
随机试题
TheStemereschWaterTreatmentPlantItisthegoaloftheS
Forwhomisthismessageintended?[br][originaltext](71)You’vereachedtheWe
Doyouprefer2Dmoviesor3Dmovies?Why? Honestly,although3Dmoviesmightb
Inthissectionofthetest,youwillbeaskedtochoosebetweentwoopinion
Usually,therearetworeasonstopursuescientificknowledge:forthesake
控制布件领用数量的原则是( )。A.以少换多 B.以旧换新 C.以脏换净
把分数3/7用小数来表示,则小数点后第2008位的数字是:A.1 B.2
下列各项中不可能是如图所示立方体组成部分的是()。 A.如上图所示 B.
"分肉解利,皮肤调柔,腠理致密"(《灵枢?本藏》)的生理基础是A、元气充 B、
根据《民法典》规定,下列有关买卖合同标的物检验期间的说法中,正确的有()。A.买
最新回复
(
0
)