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  3. Canadian Transportation Committee245 Faber StreetHamilton, OntarioCanadaM4H

Canadian Transportation Committee245 Faber StreetHamilton, OntarioCanadaM4H

游客2025-06-13  35
问题 Canadian Transportation Committee
245 Faber Street
Hamilton, Ontario
Canada
M4H 4H2
To Whom It May Concern:
On December 14th I booked a return flight from Montreal to Vancouver on the airline Joust Air. At the last minute however, a family emergency came up and I was forced to make a trip to Toronto. I decided then to simply buy another ticket to Vancouver and use the return portion of my original ticket to fly back to Montreal. Upon arriving at the airport for the return flight, I was told by Joust Air that my return ticket had been cancelled. I was told by a Joust service representative that because I had not boarded the plane in Montreal, the entire ticket was made void.
I would like to make a formal complaint against this policy. I was not told of this before buying my ticket and no other airlines I have contacted have similar policies. I have attached a photocopy of my original ticket to this letter as well as a receipt of the ticket I purchased to return to Montreal. I am hoping you can assist me in getting a refund for this ticket. As well, I hope there may be something to prevent this from occurring again in the future.
Thank you,
                                                                         [br] What is the writer requesting?
选项 A、A return ticket
B、An apology
C、A refund
D、A better seat
答案 C
解析 布林的要求出现在最后部分，也就是要求退票(I am hoping you can assist mein getting a refund for this ticket．)，并采取措施以便今后不再发生同样的事情(I hopethere may be something to prevent this fromoccurring again in the future).因此正确答案是(C)A refund。
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