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  3. Canadian Transportation Committee245 Faber StreetHamilton, OntarioCanadaM4H

Canadian Transportation Committee245 Faber StreetHamilton, OntarioCanadaM4H

游客2025-06-13  17
问题 Canadian Transportation Committee
245 Faber Street
Hamilton, Ontario
Canada
M4H 4H2
To Whom It May Concern:
On December 14th I booked a return flight from Montreal to Vancouver on the airline Joust Air. At the last minute however, a family emergency came up and I was forced to make a trip to Toronto. I decided then to simply buy another ticket to Vancouver and use the return portion of my original ticket to fly back to Montreal. Upon arriving at the airport for the return flight, I was told by Joust Air that my return ticket had been cancelled. I was told by a Joust service representative that because I had not boarded the plane in Montreal, the entire ticket was made void.
I would like to make a formal complaint against this policy. I was not told of this before buying my ticket and no other airlines I have contacted have similar policies. I have attached a photocopy of my original ticket to this letter as well as a receipt of the ticket I purchased to return to Montreal. I am hoping you can assist me in getting a refund for this ticket. As well, I hope there may be something to prevent this from occurring again in the future.
Thank you,
                                                                         [br] Where did Ms. Breen speak to a Joust Air representative?
选项 A、In Hamilton
B、In Vancouver
C、In Toronto
D、In Montreal
答案 B
解析 只有对信件的开头部分有所了解，才能找到正确答案。布林预订了从蒙特利尔到温哥华的往返机票(I booked a return flight fromMontreal to Vancouver)，可是因为发生了紧急状况，所以并没有使用往返票而是去了多伦多(make a trip to Toronto)并在那里重新买票去了温哥华(I decided then to simply buyanother ticket to Vancouver).后来为了坐上回来的飞机而去了机场，却被通知往返机票已经作废了(I was told by Joust Air that myreturn ticket had been cancelled).从以上经过来看，布林现在应该是在温哥华，并向那里的相关人员表示了抗议。
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