首页
登录
职称英语
Xyther Software Unlimited Please use
Xyther Software Unlimited Please use
游客
2025-06-11
22
管理
问题
Xyther Software Unlimited
Please use the form below to contact us.
Name Caleb Guillory
E-mail cguillory@bwmail.com
Phone 555-6074
Subject Software Problem
Message I purchased a software program at your shop on September 3, but I’ve been having some problems using it. I was able to install it successfully on my desktop computer. However, every time I use the program for more than five minutes, the operating system automatically shuts down and then restarts. The same thing happened when I tried using the application a second time, and it has continued to happen since. I cannot seem to figure out what the problem is. I would be extremely grateful if you could help me with this issue before the 90-day warranty ends. Thank you, and I hope to hear from you soon.
To: cguillory@bwmail.com
From:custserv@xythersoftware.com
Date: September 28
Subject: Inquiry Form No. 95204-Received September 27, 4:58 P.M.
Dear Mr. Guillory,
Thank you for your e-mail. We are so sorry for the troubles you have experienced in using our software. In the past three months, we have received inquiries from other customers who also had difficulties with their purchases, so we decided to conduct a series of tests. The results suggest that defective source codes caused the various programs to malfunction: Web Browser is unable to load pages completely: error messages appear upon the start-up of Database Organizer: certain files cannot be opened using Document Manager: and Image Editor shuts down computer systems after operating for about five minutes.
Rest assured, we have fixed the errors and would be more than happy to replace your software. Please do not forget to submit your official receipt when you return the item to our shop. And to make up for the trouble this incident has caused, we have attached a printable coupon that you can use on your next purchase.
Sincerely,
Customer Service Team
Xyther Software Unlimited [br] What did Mr. Guillory NOT include on the form?
选项
A、Contact information
B、Purpose for writing
C、Date of purchase
D、Shipping address
答案
D
解析
本题需要在文章中搜索题目核心语句Mr.Guillory…include on the form的相关内容并与选项进行对照。首先应定位至第一篇盖尔利先生所填写的网络联络表中的相关内容。文中提到了“E-mail,cguillory@bwmail.com”和“Phone,555—6074”,即邮箱地址和电话号码,因此(A)与原文内容一致。根据“Subject,Software Problem”,即将表格的主题填写为软件问题,结尾处又提到“I would be extremely grateful if you could help me with this issue…”,即请求帮助解决问题,因此(B)与原文内容一致。原文中提到“I purchased a software program…on September 3…”,即9月3日购买了软件程序,故(C)与原文内容一致。(D)在原文中没有被提及,因此(D)Shipping address为正确答案。
转载请注明原文地址:http://tihaiku.com/zcyy/4114502.html
相关试题推荐
PleasejoinusforcocktailstocelebratethepublicationofChefMelindaWater
Mostoftheemployeessaidthatthenewsoftwareprogramhasbeen______usefulin
XytherSoftwareUnlimitedPleaseuse
XytherSoftwareUnlimitedPleaseuse
XytherSoftwareUnlimitedPleaseuse
Toconfirmthe______withthemarketingdirector,pleasecoordinatewithhisassi
Pleasenotethattheapplicationperiodforthecreditmanagerposition______tom
MarkAlbrightMadeLawFirmPartnerWearepleasedtoannou
MarkAlbrightMadeLawFirmPartnerWearepleasedtoannou
Manybuspassengerswerepleasedwiththenewtrafficsystemandsaidthey______
随机试题
Whatdoesthespeakermean?[originaltext]Meetingnewpeopleistoughsinceever
大型群众性活动往往具有火灾危险性,稍有疏忽就会引起火灾事故,承办者应对其承办活动
葛根尤善治A、肝气郁结,胁肋胀痛 B、表证发热,项背强痛 C、肝经风热,目赤
陈先生购得某只股票,每股股票每季度末分得股息3元,若年率是6%,则股票的价格为(
关于基金销售机构的职责规范,以下说法正确的是()。A.基金募集申请获证监会核准
Thechangeinthatvillagewasmiraculou
下列关于卫星导航系统的表述不正确的是()。A.GPS是欧盟建立的卫星导航系统
北京运往名古屋六箱新鲜蔬菜,每箱毛重47.8kgs,体积为128×42×36cm
初三学生在学习物理知识时,将所学到的物理知识按照一定的逻辑归纳成一个知识网络。这
某地一位司机在车祸中受重伤,被同行的人送到附近一家医院抢救。经查:病人多发性骨折
最新回复
(
0
)