A.offer help B.make arrangements C.make a complaint D.make a tra

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问题     A.offer help
    B.make arrangements
    C.make a complaint
    D.make a training programme
    E.ask for preferential terms
    F.inquire some information
    G.take loans
    H.express appreciation [br] ______
Woman: Hello, this is Joseph from AIE Co. Ltd. I’m phoning about our invoice No.AS027. We make out this invoice three months ago, up to now we haven’t received any payment for it. Besides, our funds are tied up. Last time you deducted a three percent discount from your payment of our invoice No.619, though we previously agreed on a discount of 2.5 percent. This time you have delayed payment for as long as 60 days. We are at a loss to understand your sincere cooperation.

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答案 C

解析 录音中提到:up to now we haven’t received any payment for it. …This time you have delayed payment for as long as 60 days.可知答案为MAKE A COMPLAINT。文中大意为:三个月前寄出发票,但是至今没有收到任何款项,非常怀疑对方合作的真诚性。
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