Look at the form below. You will hear a woman asking for cancellation of

Look at the form below. You will hear a woman asking for cancellation of an appointment.
You have 15 seconds to read through the form.
[pause]
Now listen, and fill in the spaces.
[pause]
Operator: Jason Canned Food Importers. Good afternoon. What can I do for you?
Woman: Could I speak to Mr. White, please?
Operator: I am sorry that Mr. White is out for a promotional event and he hasn’t come back yet.
Woman: Could I leave a message?
Operator: Certainly. May I have your name please?
Woman: Tina Posnanski.
Operator: Sorry, Tina, would you please spell your family name?
Woman: OKay. That’s P-O-S-N-A-N-S-K-l.
Operator: Got it, thank you. And where are you calling from?
Woman: Sunshine food and canned food Co.
Operator: All right. What is your message?
Woman: Could you tell Mr. White that I am afraid I have to cancel my appointment with him this afternoon because my flight to Boston is late so I couldn’t get to his office at the scheduled time.
Operator: Appointment cancelled...Flight delayed.
Woman: Exactly, and could you ask him to give me a call when he’s back? I hope to rearrange the appointment.
Operator: Certainly. May I have your number please?
Woman: Yes, my mobile number is 361 -444-9635.
Operator: That’s 361-444-9635.
Woman: Yes, that’s right. Thanks for your help. Goodbye.
Operator: Goodbye.