首页
登录
职称英语
1. Planning and making calls2. Opening a callA—Identifying yourself C—Explain
1. Planning and making calls2. Opening a callA—Identifying yourself C—Explain
游客
2024-06-23
48
管理
问题
1. Planning and making calls
2. Opening a call
A—Identifying yourself C—Explaining the purpose of the call
B—Identifying the caller D—Asking about the purpose of the call
3. Closing a call
E—Confirmation (确认) G—Saying goodbye
F—Closing words H—Thanking
4. Taking and leaving messages
I—Excuses L—Repeating
J—Messages M—Reassuring (消除疑虑)
K—Taking notes
5. Telephoning practice activities
N—Describing people and places P—Making complaints (抱怨)
0—Making appointments Q—Making inquiries
Example:(Q)查询 (1)打电话前的准备 [br] ( )结束语 ( )记录留言
选项
答案
F,K
解析
转载请注明原文地址:http://tihaiku.com/zcyy/3646358.html
相关试题推荐
Therearesomestepsyoucantakeyourselftoavoidcatchingacold.Contrar
Theteacher(able)______hisstudentstomasterthenewwordsbymakingupsenten
MissLiudoesn’tmind______yourhomeworkaslongasitisdonebyyourself.A、yo
Imagineyourselfasawinner,______willmakegreatcontributionstoyourfuture
Thesereportsprovideinformationonyourcoursesandactivityplanningforthe
1.Planningandmakingcalls2.OpeningacallA—IdentifyingyourselfC—Explain
1.Planningandmakingcalls2.OpeningacallA—IdentifyingyourselfC—Explain
1.Planningandmakingcalls2.OpeningacallA—IdentifyingyourselfC—Explain
Beforemakingaspeech,weoftenneedtomakebriefspeakingnotes.Youcan
Beforemakingaspeech,weoftenneedtomakebriefspeakingnotes.Youcan
随机试题
Readthearticlebelowaboutatechnologycompanyandthequestionsontheoppos
.会厌、舌骨会厌韧带和甲状舌骨膜的中间部分构成为:()A.声门旁隙 B.
某煤矿生产企业2019年3月份开采原煤6000吨,当月采用分期收款方式向某供热公
在下列各项中,数据分析工具不适用的是( )。A、风险分析 B、分析性程序 C
尿液沉渣图片如图3所示,箭头所指的是( )。 A.磷酸钙结晶 B.碳酸钙结
城镇化整理型村庄所在地区的特点是( )。A.受地质灾害影响 B.建设密度高
简述现代企业人力资源管理各个历史发展阶段的特点。
( )是对风险发生的可能性、后果及严重程度进行充分分析和评估,从而确定风险水平的
关于政府发行国债影响经济社会发展的说法,正确的有()。A.国债能弥补财政赤字,
甲肝感染A.抗HIV阳性 B.抗HAV阳性 C.抗EBV阳性 D.抗HBc
最新回复
(
0
)