首页
登录
职称英语
1. Planning and making calls2. Opening a callA—Identifying yourself C—Explain
1. Planning and making calls2. Opening a callA—Identifying yourself C—Explain
游客
2024-06-23
41
管理
问题
1. Planning and making calls
2. Opening a call
A—Identifying yourself C—Explaining the purpose of the call
B—Identifying the caller D—Asking about the purpose of the call
3. Closing a call
E—Confirmation (确认) G—Saying goodbye
F—Closing words H—Thanking
4. Taking and leaving messages
I—Excuses L—Repeating
J—Messages M—Reassuring (消除疑虑)
K—Taking notes
5. Telephoning practice activities
N—Describing people and places P—Making complaints (抱怨)
0—Making appointments Q—Making inquiries
Example:(Q)查询 (1)打电话前的准备 [br] ( )弄清对方身份 ( )结束通话
选项
答案
B,3
解析
转载请注明原文地址:http://tihaiku.com/zcyy/3646361.html
相关试题推荐
ManagingCashFlowintheeverydaysenseisaboutmakingsureyouhavemoney
Doyouagreethatitisimportanttomakeyourself(understand)______understoodm
Educationisregardedasthekeyto(make)______progress.making在这里“to”不是动词不定式的
Christmasisawonderfultimeoftheyear.Haveyourselfamerryhomemadehol
Christmasisawonderfultimeoftheyear.Haveyourselfamerryhomemadehol
Christmasisawonderfultimeoftheyear.Haveyourselfamerryhomemadehol
Theauthor’smainpurposeinthisarticleistoexplainthe______.[br]Programs
Theauthor’smainpurposeinthisarticleistoexplainthe______.[br]Alloft
LostPropertyOfficeOpeninghoursTheofficeisop
AtanyrateIdidnotsucceedinmakingmyself(understand)______byyou.unders
随机试题
Hereissomethingmysterious.Everyhumanbeinghasauniquearrangementof
TheIndustrialRevolution[A]TheIndustrialRevolutionisthenamegivento
Idon’tmindyour______(你延期做出决定)thedecisionaslongasitisnottoolate.de
Historianshaveonlyrecentlybeguntonotetheincreaseindemandforluxur
You’vebeenworkingoutregularlyforquiteawhile,butyou’renowherenear
GapYearAgapyearisaperiodoftime,usuallyan【T1】______year,when
A.Ⅲ度深覆 B.手腕部X线片 C.Ⅰ度拥挤 D.Ⅱ度开 E.Ⅱ度深覆盖
乌申斯基说:“如果你厌恶学生,那么,教育工作刚刚开始时就已经结束了。”这强调教师
(2021年真题)下列城市中,最早把城市设计列入地方城市规划条例的是()。A.
下列各方权益中,属于剩余权益的是()。A:股东权益B:职工薪酬福利C:顾客得
最新回复
(
0
)