首页
登录
职称英语
[originaltext]M: Excuse me, I think there’s a mistake in our bill. We didn’t ha
[originaltext]M: Excuse me, I think there’s a mistake in our bill. We didn’t ha
游客
2024-06-20
46
管理
问题
M: Excuse me, I think there’s a mistake in our bill. We didn’t have dinner here last night.
W: I’m sorry, sir. Here’s the bill from the hotel restaurant. It’s got your signature on it.
M: But that’s not my signature. I’d like to speak to the manager.
W: I’m sorry, sir. The manager’s busy.
M: I’m very sorry, but I want to speak to the manager.
W: Oh, I’m the manager here. You have a complaint about your bill, sir?
M: Yes, I’m afraid there is a mistake. We didn’t have dinner in the restaurant last night.
W: But this looks like your signature on the restaurant bill. Let me see. On dear’ I’m very sorry. There’s another couple called David in the hotel. They had dinner last night, not you. I do apologize.
8. Who is the second speaker most likely to be?
9. What does the man complain about?
10. What can we learn from the talk?
选项
A、Sometime mistakes may occur in the hotel.
B、It is not easy to satisfy every customer.
C、It is necessary to book the room before you arrive at the hotel.
D、Customers have the rights to get good service.
答案
A
解析
本题的问题关键词是learn from。这是一则推理题。从对话中我们可以看到由于可能有同名同姓的人,所以酒店是可能出现错误的。因此选A。
转载请注明原文地址:http://tihaiku.com/zcyy/3641828.html
相关试题推荐
[originaltext]M:Howmucharethecarnationsandtheroses?W:Onedollarfore
[originaltext]M:Howmucharethecarnationsandtheroses?W:Onedollarfore
[originaltext]W:Whendidyoubecomeinterestedincollectingstamps?M:(6)Oh,
[originaltext]W:Whendidyoubecomeinterestedincollectingstamps?M:(6)Oh,
[originaltext]W:Isthisthebusthatgoesbythemall?M:No,itisn’t.Butyo
[originaltext]W:Isthisthebusthatgoesbythemall?M:No,itisn’t.Butyo
[originaltext]W:Isthisthebusthatgoesbythemall?M:No,itisn’t.Butyo
[originaltext]M:Iseeyouareamotheroftwo.Doyouthinkyoucanmanageto
[originaltext]M:Arethesubwaytrainseasytotakehere?W:Oh,yes.Irecomme
[originaltext]M:Arethesubwaytrainseasytotakehere?W:Oh,yes.Irecomme
随机试题
ReadingPassage3hassevenparagraphs,A-G.Choosethecorrectheadingforpara
John.D.Rockefeller,______,owned90percentofallAmericanoilrefineries.A、as
单台不间断电源(UPS)给计算机系统(总功率∑PNi)供电其输出功率应大于(
下列各项,不属阴道前壁脱垂临床表现的是()A.阴道口中肿物脱出 B.尿潴
某45岁妇女,因子宫肌瘤行经腹全子宫切除术,术后引流管的护理内容应除外A.引流瓶
某先生甲随团旅游,投保了短期意外伤害保险附加医疗保险,在乘坐旅行团租用的大巴时发
根据《商业银行法》的规定,商业银行可以()。 A.从事信托投资和股票业务B
根据下面材料,回答93-96题。 某地块有两个投资方案甲、乙,甲可建宾馆,乙可
导致不同产业部门之间形成工资差别的主要原因不包括()。A.劳动力规模 B.熟练
在直配电视防雷保护中电视出线上敷设电缆段的主要作用是( )。A.增大线路波阻
最新回复
(
0
)