A —Business hours J —Customer expectationsB —Customer exp

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问题 A —Business hours                   J  —Customer expectations
B —Customer experience                K —Customer feedback
C —Customer satisfaction survey       L —Brand experience
D —Customer retention                M—Service promise
E —Frequently asked questions (FAQ) N —Business rules
F —Service level agreement (SLA)    O —Call center
G —User error                         P —Customer loyalty
H —Big data                         Q —Quality assurance
I —First response time
Examples: (I) 首次响应时间          (B) 客户体验 [br] (       )客户维系    (       )呼叫中心

选项

答案 D，O

解析

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A —Business hours J —Customer expectationsB —Customer exp

A—BusinesshoursJ—CustomerexpectationsB—Customerexp

A—BusinesshoursJ—CustomerexpectationsB—Customerexp

A—BusinesshoursJ—CustomerexpectationsB—Customerexp

Youcanchooseeitherpersonalorbusinessaccount(depend)________onyourpurp

A—limitedliabilityJ—unfaircompetitionB—businessscope

A—limitedliabilityJ—unfaircompetitionB—businessscope

A—limitedliabilityJ—unfaircompetitionB—businessscope

A—CashbusinessJ—modeofpaymentB—CommissionreceivablesK—dow

A—CashbusinessJ—modeofpaymentB—CommissionreceivablesK—dow

A—CashbusinessJ—modeofpaymentB—CommissionreceivablesK—dow

落后lagbehind；fallbehind

AMessontheLadderofSuccessA)ThroughoutAmericanhistor

A、Puthisgrandmother’sconcertinabroadercontextofsocialdevelopment.B、M

[img]2012q2/ct_eyyjscz2008b_eyyjscreadb_0021_20121[/img]Whenwasthelastt

TheBlessingandCurseofthePeopleWhoNeverForgetAhandfulofp

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下面哪种骨骼不参与眼眶壁构成()A.额骨 B.筛骨 C.上颌骨 D

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（2020年真题）根据《房屋建筑与装饰工程工程量计算规范》（GB50854-20

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