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Dear Sir, Much to my regret, I write this letter to complain about your bad
Dear Sir, Much to my regret, I write this letter to complain about your bad
游客
2023-09-24
38
管理
问题
Dear Sir,
Much to my regret, I write this letter to complain about your bad delivery service in your company.
The laptop model number AA/585 which I ordered from your company on Jan. 1 arrived yesterday. I am sorry to report that the laptop has been badly damaged. There was no unusual damage to the packing case, but when I opened it, I found that the front surface of the machine had been scratched.
Since there was such damage to the goods, I decided to file a complaint against the delivery service. Would you please let me know whether I should return the laptop to you for a replacement or if you have an authorized service representative here to whom I should take it? I will keep this laptop until I hear from you.
Yours,
Peter Smith [br] What did Peter Smith find when he received the laptop? He found that the machine had been______ .
选项
答案
badly damaged
解析
本题问的是当彼得·史密斯收到笔记本的时候发现了什么问题。根据文章第二段第二句可知,彼得·史密斯发现笔记本已经严重受损了。
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