首页
登录
职称英语
Complaining about faulty goods or bad service is never easy. First of all, c
Complaining about faulty goods or bad service is never easy. First of all, c
游客
2023-09-21
64
管理
问题
Complaining about faulty goods or bad service is never easy. First of all, complaints must be made to a responsible person. Go back to the shop where you bought the goods, taking with you any receipt you may have and ask to see the owner.
If you don’t want to do it in person, write a letter. Stick to the facts and keep a copy of what you write. At this stage you should give any receipt numbers, but need not give receipts or other documents to prove you bought the article. If you are dissatisfied with the answer you get, write to the managing director of the firm or shop. Be sure to keep copies of your own letters and any answers you receive.
If your complaint is a just one, the shopkeeper may offer to replace the faulty article. You may have the right to refuse the goods and ask for a refund, but this is only where you have hardly used the goods and have acted at once. And if you have suffered some special loss, for example, a new washer tears your clothes, you might claim money to replace them. If the shopkeeper offers you a credit note to buy goods in the same shop but you would rather have money back, say so. If you accept a credit note, remember that later you won’t be able to get refunded. In case the shop owner refuses to refund, approach your Citizens’ Advice Bureau before you accept a credit note. [br] To whom can you approach if the shop owner refuses to refund? ______
选项
答案
Citizen’s Advice Bureau
解析
转载请注明原文地址:http://tihaiku.com/zcyy/3033429.html
相关试题推荐
FairwayKenwoodisaqualityPrivateHireCarServicecompany.Thecompanyh
Mr.White,whohasworkedforthecustomerservicecenterfor12years,isretir
A—orderpageB—assuranceserviceC—returnsoninvestment
A—orderpageB—assuranceserviceC—returnsoninvestment
A—orderpageB—assuranceserviceC—returnsoninvestment
Serviceenterprisesincludemanykindsoffamiliarbusinesses.Examplesinclu
Serviceenterprisesincludemanykindsoffamiliarbusinesses.Examplesinclu
Serviceenterprisesincludemanykindsoffamiliarbusinesses.Examplesinclu
Serviceenterprisesincludemanykindsoffamiliarbusinesses.Examplesinclu
Anchor’sCareathomeservicesofferafullrangeofpersonalcareassistance
随机试题
建筑物空调面积6000㎡的单独中央空调分项安装工程属于二类安装工程。
A. B. C. D.
具有节能优点的气流组织形式是()。A.下送风 B.置换通风 C.上送风
A.绝对致死剂量(LD) B.最低致死剂量(MLD) C.半数致死剂量(LD
Mr.Smith,who_______asateacherinou
外国投资者出资并购一家中国境内企业,并购后所设外商投资企业的注册资本为700万美
共用题干 患者女性,48岁。家住平房,生煤火取暖,晨起感到头痛、头晕、视物模糊
简述现代企业人力资源管理各个历史发展阶段的特点。
构成剪接体的RNA是( )。A.siRNA B.snRNA C.miRNA
材料1 《电子商务法》的立法过程可能是40年来中国法律界最为艰难的一次
最新回复
(
0
)