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Cross-cultural Communication in Business Negotiations

游客2025-06-15  21
问题               Cross-cultural Communication in Business Negotiations
               Business Weekly by Dr. Rod Steiner November 2006
The importance of effective cross-cultural communication during business conferences or negotiations is often unappreciated. And yet it is not just the immediate outcome of the negotiation which is at stake but also the possibility of a positive, ongoing business relationship.
Here’s a simple example: "don’t mix business and pleasure," we say, thinking ourselves to be efficient and "virtuous." But trying to negotiate with that attitude in some other cultures may well cause consternation in your host. This in turn will result in cross-cultural irritation and may well put future relationships under a cloud. So, the first rule should be to study the culture of the people with whom you are going to negotiate.
Dr. Rod Steiner, assistant lecturer, Department of Business Studies, South Australian Institute of Technology.
                  South Australian Institute of Technology
                   Department of Business Studies
                        44 Berwick St.
                     Adelaide, Australia 5066
                      November 24, 2006
Dear Dr. Steiner,
I read your article "Cross-cultural Communication in Business Negotiations" with a great deal of interest. I am a postgraduate language/business student at the University of Adelaide, and I have also had some experience living and studying in Japan.
You are absolutely right when you highlight possible "cross-cultural irritation". In our culture, we would never associate business transactions of any type with drinking alcohol and going to nightclubs. However, that’s more or less the normal way of doing things in Japan.
I hope to specialize in this area of study — I mean, in cross-cultural communication — and that’s why I have chosen also to study some foreign languages. If you have any suggestions for further reading, could you please let me know?
Thanks for your attention.
[br] What does Ms. Luddon want to do?
选项 A、Inquire about the source of information mentioned in the article
B、Contradict what Doctor Steiner wrote in his article
C、Learn as many languages as possible
D、Pursue her studies in cross-cultural communications
答案 D
解析 朱莉·勒登读过斯坦纳博士的文章之后，想阅读更多的相关资料，因为她想从事这方面的研究。答案是(D)。
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