首页
登录
职称英语
From: Cheryl Browne(c.browne@hrt.com)To: Real Mexico Travel(customer@realmex.co
From: Cheryl Browne(c.browne@hrt.com)To: Real Mexico Travel(customer@realmex.co
游客
2025-06-13
22
管理
问题
From: Cheryl Browne(c.browne@hrt.com)
To: Real Mexico Travel(customer@realmex.com)
Subject: Dissatisfied customer
Date: April 9, 8:21 p.m.
To Whom It May Concern:
I’m writing in regard to the recent trip I booked with your travel agency.
I will start off by saying that I travel often, and it is the first time I have used your agency to book a trip. A friend and I have always wanted to go to Mexico to see the Mayan ruins, so we scheduled one-week trip.
Our trip included hotel transfer and a six-night stay at a five star resort. The hotel was nice, but I wouldn’t call it five stars: the pool was green, which means it hadn’t been cleaned: the fitness equipment was unusable, and the air conditioning didn’t cool the room.
Worse, I was put in a regular room, although I reserved a double suite. The receptionist was apologetic, but since the hotel was full, I couldn’t be moved until my third night there.
Since I already paid for the trip in advance, the hotel manager said I would have to be refunded the money through you. Please note that not only should my card be credited, I should be further compensated for all the trouble. I feel the pictures from your Web site misled me into believing I was staying in a luxury hotel, which is what I expected.
Please call me at(760)722-1847 or respond to my e-mail as soon as possible. I look forward to hearing from you.
Sincerely,
Cheryl Browne [br] What is NOT a complaint made by Ms. Browne?
选项
A、The hotel transfer was late.
B、The room was not comfortable.
C、She was given the wrong room.
D、The swimming pool was not clean.
答案
A
解析
布朗先生之所以抱怨是因为房间不舒适(the air conditioning didn’t cool the room),还被安排错了房间(Worse,I was put in aregular room,although I reserved a doublesuite.),而游泳池又不干净(the pool wasgreen,which means it hadn’t been cleaned)。与这些内容不相符的是(A)。
转载请注明原文地址:https://tihaiku.com/zcyy/4116584.html
相关试题推荐
From:CherylBrowne(c.browne@hrt.com)To:RealMexicoTravel(customer@realmex.co
Foraminimalfee,customersofUmbriaTravelscanpersonally______theiritinera
Travelersarerequiredtobeattheplatform______than15minutesbeforethede
DupontAirrequiresthattravelagencies______passportnumberspriortoissuing
Touristswhopurchaseatravelpasshave______torideanybusorsubwaywithin
Inaccordancewiththenewcompanypolicy,allFuschiaTravelsclientswillbeb
Touristswhopurchaseatravelpasshave______torideanybusorsubwaywithin
ExploretheScottishHighlandswithBaketbahTravelandTours![img]2018m11s/ct
ExploretheScottishHighlandswithBaketbahTravelandTours![img]2018m11s/ct
DupontAirrequiresthattravelagencies______passportnumberspriortoissuing
随机试题
TheOldManandtheSeaandmanyothernovels______EarnestHemingwaytheNobel
Obtaininggoodhealthinsuranceisarealnecessitywhileyouarestudyingo
贝克曼梁法适用于土基厚度不小于()的粒料整层表面的回弹弯沉值,通过计算求得
关于贷款抵押风险,下列说法不正确的有()。A.法律规定自登记之日起生效的合同,必
合作者的含义是什么教师与学生的“合作”主要体现在哪些方面
某心源性水肿患者,用地高辛和氢氯噻嗪治疗,2周后患者出现多源性室性期前收缩,其主
某火车站有一、二、三号三个售票窗口,某天一号以外的窗口卖出了746张票,二号以外
关于4个城市通勤的公共交通情况,下列说法正确的是:A.甲市公共交通服务能力最
面试热点:学生信息安全不容忽视 【热点背景】 近日,某高校数十名学生
下列关于银行保函业务的表述中,正确的有()。A.受益人向银行支付手续费 B.
最新回复
(
0
)