2. 职称英语
  3. Antoinette Ricks, Manager, Fiesta Catering 78 Park Avenue, Detroit, MI 48206De

Antoinette Ricks, Manager, Fiesta Catering 78 Park Avenue, Detroit, MI 48206De

游客2025-06-12  4
问题 Antoinette Ricks, Manager, Fiesta Catering
78 Park Avenue, Detroit, MI 48206
Dear Ms. Ricks,
I am sending this letter to contest the billing charges for the catering service you provided for Zaider Corporation last Saturday night. During the occasion, my staff noticed that the buffet menu differed from the one included in the package we had selected. In particular, the entrees were dishes included in Package B and not Package A, which is the more expensive menu. In spite of the error, your staff charged us the full price for Package A.
In addition, my guests were served only one round of soft drinks, even though our contract states that drinks would be unlimited at no extra charge. If my memory serves me right, you even told me that the upgrade was complimentary for regular clients, such as Zaider Corporation. I mentioned this to your head waiter, but he indicated that he was not told to provide bottomless drinks. As a result, the additional soft drinks consumed that night were charged to my running total.
I am seriously disappointed with what happened. I request that you personally look into the matter, as I will not submit my payment until the excess costs of the entrees and extra charges for the drinks have been deducted from the total. A copy of our contract is enclosed for your reference.
I look forward to your immediate action on the matter.
Katherine Bailey, Sales Manager, Zaider Corporation [br] What does Ms. Bailey plan to do?
选项 A、Meet Ms. Ricks
B、Withhold payment
C、Demand an apology
D、Submit a legal complaint
答案 B
解析 本题提问贝莉女士打算做什么(What)。根据题干中的核心线索Ms．Bailey定位到原文中的“I will not submit my payment until the excess costs of the entrees and extra charges for the drinks have been deducted from the total．”这句话，由此可知在超出部分的费用被从总费用中扣除之前她都不会支付款项，因此选(B)Withhold payment。
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