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February 2Ingrid Helgarson43 Thompson AvenueLansing, Ml 48920Dear Ms. Helgar
February 2Ingrid Helgarson43 Thompson AvenueLansing, Ml 48920Dear Ms. Helgar
游客
2025-06-12
33
管理
问题
February 2
Ingrid Helgarson
43 Thompson Avenue
Lansing, Ml 48920
Dear Ms. Helgarson,
Our records indicate that you have been a regular visitor to Aberdeen Grocers for the past four years. We appreciate your【K4】______.
To help us enhance our products and services, we would like to request input from customers such as you.
Thus, we would like you to answer a【K5】______on our Web site, at www.aberdeengrocers.com, about your most recent visit to the Aberdeen branch nearest you.
We assure our customers that any personal information collected during the survey will be kept confidential. The answers will be used【K6】______for monitoring our performance and identifying areas in need of improvement.
Thank you in advance for your cooperation.
Yours truly,
Aberdeen Grocers Customer Service Team [br] 【K4】
选项
A、feedback
B、business
C、donation
D、understanding
答案
B
解析
就“我们感谢阁下______”的句意来看,所有选项都可能正确。只凭空格所在句无法进行选择,需要把握全文。前文中提到收信人在过去四年中都是常客,因此寄信人对收信人的购买行为表示感谢,所以选(B)business(交易)。(A)feedback意为“意见,反馈”,(C)donation意为“捐赠”,(D)understanding意为“理解”。
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