[originaltext]The item in the package was broken during the shipping and handli

The item in the package was broken during the shipping and handling, wasn’t it?
(A) The samples are packed and ready to be shipped out.
(B)Yes, and since you’re insured, you’ll be reimbursed.
(C) No, we haven’t received it yet.

You placed the order for the fax paper I asked for, didn’t you?
(A) Yes, I placed the paper in front of the fax machine.
(B) Certainly, right after you left.
(C) In chronological order.