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Who most likely are the listeners? [br] [originaltext]Hello, everyone. Thank yo
Who most likely are the listeners? [br] [originaltext]Hello, everyone. Thank yo
游客
2025-06-06
2
管理
问题
Who most likely are the listeners? [br]
Hello, everyone. Thank you for attending this meeting.(86)The purpose of this meeting is to discuss the results of our most recent customer satisfaction survey. As all of you know, the intention of the survey was to determine how we can improve our customer service. Overall, the customers are quite pleased with our competitive pricing and the quality of our product. They also appreciate how quickly we respond to their individual requirements. But there is still room for improvement.(87)One obvious complaint was that our automated voice mail system was inefficient and difficult to use. I’ve provided everyone with the complete results of the survey and(88)I’d like to review each item in detail with all of you right now.
选项
A、Billing services
B、The voice mail system
C、Delivery delays
D、Quality of the product
答案
B
解析
该题询问调查问卷中显示的顾客感到不满的是什么,顾客大体上对价格和质量感到满意,但是One obvious complaint was that our automatedvoice mail system was inefficient and difficult touse.是说对自助语音信箱有所不满。
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