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[img]2020m5s/ct_ve01402001m_etoeiclwz_0417_202004[/img] [br] What is the main pu
[img]2020m5s/ct_ve01402001m_etoeiclwz_0417_202004[/img] [br] What is the main pu
游客
2025-06-03
18
管理
问题
[br] What is the main purpose of the talk?
Good morning. My name is Susan Toa. I recently received some clothing I ordered from your company. Unfortunately, I noticed a problem with the contents of the package, and this disappointed me. | made my purchase by visiting the Bright Clothing Web site last Tuesday. I have purchased items from your company before and was previously impressed by the high level of customer service. However, after checking my invoice, I can see a mistake has been made. I ordered a T-shirt priced at $60 but received one costing $30 instead. I would like this problem rectified immediately, please. I have returned the T-shirt in the mail and would like the funds transferred to my bank account by the close of business today.
选项
A、To cancel a meeting
B、To enquire about opening hours
C、To request a catalog
D、To make a complaint
答案
D
解析
谈话的开始部分说,“Unfortunately,I noticed a problem with the contents of the package,and this disappointed me.”内容是发现递送的衣服有问题,因此很失望。由此可知谈话的内容是对此的投诉,故正确答案是(D)。
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