首页
登录
职称英语
Sale Reduction Your company is an international company which produces
Sale Reduction Your company is an international company which produces
游客
2025-06-03
2
管理
问题
Sale Reduction
Your company is an international company which produces electronic productS. Your company’s sales have reduced recently and this situation has lasted for a period of time. You have been asked to submit your ideas on how to increase your company’ s sales.
Discuss, and decide together:
•What problems does the company have which led to such sales reduction?
•What can be done to increase the sales?
选项
答案
Interviewer: Well, Song Li and Hou Llang, the last part of this speaking test is a discussion task. Your discussion topic is on this task card. You have about 30 seconds to read it carefully. After you have read the task, you will have a discussion on the given topic. Your discussion time is around three minutes. OK? Now read your task card.
Well, can you start your discussion now? I’m going to listen to you and then ask you to stop at the end of three minutes.
Hou Liang: Well, I think several problems might lead to our company’s sales reduction. The electronic market becomes more mature and the competition is more drastic. Japanese manufactures, and the U.S. and the German. companies are really competitive which hurt our industries. Many electronic companies’sales begin to reduce. Such environmental impact may be one reason for our sales reduction.
Song Li: En, I agree with you. Since our company is internationalized and the global environment of business is very important, it affects all the aspects of our company. The number one global environmental change is the growth of international competition and the opening of free trade among nations.
Hou Liang: Yes, in such a serious competition, keeping the sales increasing is not a very easy thing. I think high-quality goods are very important. Japanese manufacturers like Honda and Sony won much of the market for automobiles, videocassette recorders, TV sets, and other products by offering global consumers better-quality products than many other countries.
Song Li: Better quality is, no doubt, a crucial problem for our sales. Meanwhile, I think another important problem we have is customer service. We don’t have a very complete customer services system. We don’t keep in touch with our customers in time and ask for their feedbacks. So we don’t know whether our products are suitable and good for them.
Hou Liang: That’s quite right. Since the first aspect of the definition of quality is meeting the requirements of our customers, both inside and outside the organization. If we don’t have a very complete customer services system and don’t keep in touch with our customers, we really don’t know whether our products meet their requirements or not.
Song Li: Right, so after finding those main problems, we should begin to think over what we should do next. I think we can analyze some advanced quality methods and skills which are adopted by many competitive companies. Since global consumers will fast become accustomed to such high quality products.
Hou Liang: Good idea. And we should complete our customer services system. We can learn details about their preferences and construct their own files.
Song Li: Right, it’s like a database. But we should make it easily accessed and easily manipulated by the staff.
Interviewer: Have you had any experience of such a good customer services system?
Hou Liang: Yes. I experienced such a good services system in a small company rather than a big one. That company gave me a questionnaire to do when I first bought their products. They always send me some introductions to their new products according to my preferences and after I bought, they always phoned me to ask for feedback.
Song Li: Me, too. I got very good services from a middle sized company and they always ask for the degree of my satisfaction and compensate for any defects in time.
Interviewer: How important are such experiences to you?
Song Li: Actually, it makes me like to buy their products very much. As long ss they have the prod- ucts I need, I always buy from that company.
Hou Liang: I like to buy things from that company. Sometimes, when I need something, I phoned that company directly.
Interviewer: Thank you, Song Li and Hou Liang.
解析
转载请注明原文地址:https://tihaiku.com/zcyy/4102704.html
相关试题推荐
[originaltext]DoyouknowwhoownstheColombiaMovieCompany?(A)Hehashiso
WhatdoestheEZFlooringCompanysell?[br][originaltext]Areyoulookingfor
WhatdoestheEZFlooringCompanysell?[br][originaltext]Areyoulookingfor
Yourcompanyhasfoundthatineffectivetimemanagementisoneofthemajorprob
ManagerSelectingYourcompanyneedstoselectanewmanagerforanewbranchi
Someoverseasclientsaregoingtovisityourcompanynextweek.Talktogether•
EmployeefitnessCentreYourcompanyisplanningtoopenanemployeefitn
Yourcompanyplanstosetupadistributionnetworkinthecounttopromotesale
FortwocandidatesCustomerInvolvementYourcompanyhasdecidedtotrytoincr
FlextimeYourcompanyisplanningtoadoptflextime.Youhavebeenaske
随机试题
Whatmaybetherelationshipbetweenthetwopeople?[br][originaltext]F:Hi,
TheonlycrimeIhaveeverbeen【B1】______withwasunsuccessful,butcrimeis
下列不属于股权资本成本率测算的是( )。A.普通股资本成本率的测算 B.优先
社会服务项目依其性质可以分为不同的类型,主要可以分为()和社会项目A.经济项目
肺血增多的X线征象,下列哪项不正确A.肺纹理增粗模糊 B.肺动脉段突出 C.
对同一分析项目,连续两次活动或连续三次中的两次活动未能达到满意的成绩则称为:(
颅底骨折时的处理下列哪项错误A.长期脑脊液漏并反复感染可考虑手术治疗 B.预防
患儿,男,1周半。诊断为营养性巨幼细胞贫血,下列治疗措施最重要的是A.补充铁剂
某地区三种水果的销售情况如下: 试计算该地区三种水果的价格指数及由
甲家旁边有一建筑工地正在施工。某日,一货车经过甲家门前,由于颠簸掉落货物一件,被
最新回复
(
0
)