You will hear five clients talking about working hours and quality of life.

You will hear five clients talking about working hours and quality of life.
For each extract there are two tasks. For Task One, choose the gist each person is speaking from the list A-H. For Task Two, choose the aim that person expresses from the list A-H.
You will hear the recording twice.
You now have 30 seconds to read the two lists.
[pause]
Now listen, and do the two tasks.
[pause]
Speaker 1
Man: In corporate American today, humor is a serious business. Workers have been downsized and overworked for so long that they have forgotten how to smile and laugh. To remind them, companies build libraries of humourous books for workers to read and even hire specialists in laughter. As a result, the corporate humor business has taken off. A humour service group receives about twenty requests daily from companies looking for humour consultants. Via a programme, an organisation helps employees build humour skills. Why so? Just to make employees in good mood so as to increase productivity enormously.
Speaker 2
Woman: About 55 years ago, people wondered what we were going to do with the extra time generated by "automation". But now the technological good life has fostered a national epidemic of overwork, stress and too little rest. Sleep disorders and exhaustion have become all too common. It seems that our fast paced high-tech life has fostered a culture that is always working, always rushed, always on the run. We just can’t go on living like this. We need to find some ways to release our pressure. I say, let’s create a world where we all work reasonable schedules with plenty of time to tell jokes, to laugh and to play. Let’s have a world, in which we learn to relax more, to communicate with each other more and to recapture the joy of life itself.
Speaker 3
Woman: Talking about deepening reforms in our company, I think there is something else we should do. Firstly, let me tell you something interesting. Here is a survey on taking an afternoon nap. The survey was carried out by the UK Sleep Council. According to their survey, 41% of the 12,000 people who responded said that they were most productive in the morning, while 38% said they hit their stride in the evening. The conclusion from this survey is that the traditional nine-to-five working day does not suit the majority. Allowing workers to follow their natural sleeping habits would actually benefit employers themselves. So, the UK Sleep Council called on the country’s bosses to end nine-to-five working in favour of more flexible hours. Maybe our company should follow it.
Speaker 4
Man: Half of Britain’s stressed-out office workers say they have come close to punching a colleague, according to a survey. Overwork, faulty computers and annoying workmates were the main cause of "office rage", and women are more likely to do so than men. Research shows that common occurrences, such as broken computers and interruptions, can push people over the edge at work. 51% of women had nearly punched a colleague compared to 39% of the men questioned. 3/4 of workers felt they worked less productively in a bad mood. Some 15% said they were afraid of making a mistake when their boss was angry. The report pointed out bosses should defuse conflicts early, listen to staff complaints, avoid overcrowding and set realistic workloads and deadlines.
Speaker 5
Woman: Today, we work really very long hours. Thanks to the internet, we now even carry offices with us. A British manager, for example, can stay at work until midnight for a conference with the California branch. However, no matter how long the working hours are, it seems that we are still at where we were. A survey made by a British management organisation revealed that people worked hard in the 1960s, but they do not have more accomplishment than we do. We work longer hours not because we want to work long, but because we want to have a better quality of life. Personally, I do hope companies can slow their workers down a little bit.