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•write an answer to one of the questions 2-4 in this part.•Write 200-250 words
•write an answer to one of the questions 2-4 in this part.•Write 200-250 words
游客
2025-05-31
11
管理
问题
•write an answer to one of the questions 2-4 in this part.
•Write 200-250 words on the answer paper.
•Write the question number in this box at the top of the answer paper.
1. Question 2
•The Marketing Division reports that solar water heaters are not as saleable as electric and gas water heaters in this part of the country. Your Managing Director has asked you to write a report analyzing the situation.
•Write the report to the Managing Director, including the following information:
•a brief description of the situation
•reasons that lead to such situation
•measures to increase sales of solar water heaters
•likely results that may cause.
Question 3
•You work in the Customer Service Centre of one of the largest department stores in your city and have received a letter from a customer, who bought a laser printer from your department store half a year ago and now asks for replacement. You have been asked to write a letter of reply to the customer.
•Write the letter to the customer, including the following information:
•regret at inability for replacement
•explanations for the reason
•suggestion to contact the manufacturers’ service centre
•hope for a speedy repair.
Question 4
•Your company has decided to conduct a "nice energy-saving ideas" campaign among all staff for the sake of saving utilities. Your Managing Director has asked you to write and propose an incentive scheme offering rewards to members of staff who provide good energy-saving ideas.
•Write a proposal, including the following information:
•why you need the ideas from the staff
•what kind of ideas are needed
•how the proposed ideas will be assessed
•what rewards the company will offer.
选项
答案
REPORT: SOLAR WATER HEATERS
As requested in your e-mail of April 5th, I wrote this report about the sales of our water heaters in this part of the country, which is based on my investigation among all the leading distributors of water beaters here and 1, 000 consumers.
According to our investigation, many local consumers know little about solar water heaters. Even though some know about the advantages of solar water heaters, they prefer electric or gas water heaters. There are two major reasons why consumers make such a choice. One reason is that electric or gas water heaters are thought to be easier to handle and more economic because gas and electric heaters themselves are less expensive than solar ones and the gas and electricity are inexpensive here. Another reason is that for at least three months in a year, there is not sufficient sunshine or no sunshine at all in this part of the country.
In order to Jet more consumers know more about these energy-saving water heaters, it is imperative for us to launch a sales promotion campaign of solar water heaters. Meanwhile, the prices of our solar water heaters should be made more reasonable and competitive. Finally, we need to improve the design so that electricity can be used for the heaters in case of no sufficient sunshine.
If we take the above-mentioned measures, more consumers will use our energy-saving water heaters.
解析
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