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  3. You work in your company’s head office and you have recently visited one of t

You work in your company’s head office and you have recently visited one of t

游客2025-05-31  4
问题    You work in your company’s head office and you have recently visited one of the company’s retail outlets. Your line manager has asked you to write a report on your visit.
   Write the report for your line manager, including the following information:
   a brief description of the store you visited
   an assessment of the performance and attitude of the staff
   a suggestion for improving the store.
选项
答案 Report: The outcomes of the visit to Outlet 1
Introduction:
The aim of this report is to show the outcomes of the visit made by staff members from the head office to Outlet 1 last week, analyse its performance and suggest improvements to this retail outlet.
Feedback
The store was with only a few costumers at the moment of the visit but staff members informed us that is common to get busy. It was noticed that some light bulbs were flashing and the staff room door broken.
The clothes were well organized and the staff seemed very happy and friendly. However, despite being aware of the visit, none of them were wearing the uniform provided by the company.
It was also noticed the lack of knowledge by the sales staff about the range of products specially about the new shoes line.
Suggestions
It is strongly suggested the repair of the structural problems noticed, such as the light bulbs and the door. And it is also of enourmous importance that the staff receive training on how to describe and sell products: and is also important that a special training is given in order to cover their lack of knowledge in the range of products.
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