Read the article below about the importance of communication in business. Choos

游客2025-05-29 19

问题 Read the article below about the importance of communication in business.
Choose the best word to fill each gap from A, B, C or D on the opposite page.
For each question 21-30, mark one letter (A, B, C or D) on your Answer Sheet.
There is an example at the beginning (0).

Business communication
One of the most important features in any business is communication. Good communications are required at all 0 of the business process. Businesses employ, and are owned and run by, various groups of people. Workers, directors and shareholders are three important groups closely 21 with a business. Other influential groups include customers, suppliers and the government.
Communication 22 between these groups and the individuals who make up the groups. Within 23 companies internal communications occur at, and between the various levels. Directors communicate with one another concerning the company’s overall strategy. They 24 managers of their plans, and the managers then communicate with the other employees. 25 are conducted concerning pay and working conditions. Managers communicate decisions and orders and try to 26 morale and motivation through good communication. Employees 27 communicate with each other, for example over production and wages.
External communication occurs when a company’s directors or employees communicate with those individuals and groups who 28 with the company. Shareholders receive copies of the company’s annual accounts, together with the 29 of the Chairman and Directors. Government departments require statistical and financial information from the company. An advertising agency is 30 about the company’s advertising policies. Customers need to know if goods have not been dispatched and suppliers contacted if their goods have not been delivered. Reliable and effective communication is one of the key elements which leads to efficient management of a company.
0. A. stages B. grades C. parts D. degrees [br]

选项 A、files
B、reports
C、articles
D、profits

答案 B

解析股东们会收到公司的年度决算和公司负责人及管理层做出的年度报告。A项files是普通的文件。C项article是文章之意，带有文学色彩。D项profits是利润。画线处填的名词是由公司管理层给出的，因此，不会是files和articles。

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