• You will hear another five recordings. For each piece decide who is talking.•

M: Well, we find a great range in ability, some are very experienced and have a lot of knowledge already and some, quite honestly, know very little at all. The most important thing, though, is their willingness to learn. There is nothing worse than a group who have no interest at all in the course.

F: They took me on as their share of the Japanese market grew. So few of their managers could speak the language! I spent three or four months of the year traveling, accompanying a particular manager, sitting in on meetings, checking any paperwork and also helping them to communicate all kinds of social events... anywhere where Japanese was needed.