• You will hear another five recordings. • For each recording, decide who

Man: Well, we find a great range in ability, some are very experienced and have a lot of knowledge already and some, quite honestly, know very little at all. The most important thing, though, is their willingness to learn. There is nothing worse than a group who have no interest at all in the course.

Man: They might call at any time. Then I need to go out to their premises to pick it up, whatever it is. onto the airport, make the delivery, possibly hang around in case there’s some sort of reply and then back on the plane for the return journey.