2. 职称英语
  3. • You are the Customer Service Manager in a telemobile company who has received

• You are the Customer Service Manager in a telemobile company who has received

游客2025-05-23  5
问题 • You are the Customer Service Manager in a telemobile company who has received a call from a customer complaining about the delay of delivery.
• Write a memo to your secretary:
   • Telling her about the claim
   • Mentioning the serial number of the order and date of delivery
   • Asking for relevant files and the duplicate invoice
• Write 40--50 words on a separate sheet
选项
答案                                                  MEMO
Dear Ms Jones,
     A customer complained that his order has been delayed, which should have been shipped on 19 February. The serial number of the order is 241-572355. Please send me the relevant files and the duplicate invoice.
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