首页
登录
职称英语
Read the article below about customer service. In most of the lines(34-4
Read the article below about customer service. In most of the lines(34-4
游客
2025-05-18
4
管理
问题
Read the article below about customer service.
In most of the lines(34-45), there is one extra word. It either is grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct.
If a line is correct, write CORRECT on your Answer Sheet.
If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.
The exercise begins with two examples(0 and 00).
Customer Service
0 Customer service is the practice of providing customers with a positive, helpful experience
00 when they enter to such a business, throughout the time they stay at the business, and even
【M1】after the customer leaves for, should they have additional questions or products to return.
【M2】Many stores and other businesses spend in a great deal of time training their employees to
【M3】provide great customer service, because of it makes a customer more likely to become a
【M4】returning, loyal client. There are a lot number of different ways that employees can provide
【M5】great every service to a customer, and most do not take much extra effort at all. In a store, for
【M6】example, all of which the employees should be focused on providing excellent customer
【M7】service to everyone who unlikely comes in. This begins with greeting a customer when they
【M8】enter the store, and asking the customer if he or she needs help with anything. In addition,
【M9】the employees should less remain available while the customer is shopping, in order to
【M10】answer questions or offer assistance. Many stores also have a designated counter for
【M11】ever customer service, where customers may stop in order to return products, place
【M12】special orders, or ask questions. Other businesses provide customer service in only different ways. [br] 【M6】
选项
答案
WHICH
解析
此处句意为:店里所有的雇员都应为进到店里的顾客提供优质的服务。句中的all ofemployees表示“所有的雇员”。故WHICH多余。
转载请注明原文地址:https://tihaiku.com/zcyy/4081057.html
相关试题推荐
Readthearticlebelowabouttheimportanceofanameandthequestionsont
Readthisarticlebelowabouttheimportanceofcorporatepublicrelations.
Readthisarticlebelowabouttheimportanceofcorporatepublicrelations.
Lookatthestatementsbelowandthearticleabouttimemanagementforteams
Lookatthestatementsbelowandthearticleabouttimemanagementforteams
Lookatthestatementsbelowandthearticleabouttimemanagementforteams
Lookatthestatementsbelowandthearticleabouttimemanagementforteams
Lookatthestatementsbelowandthearticleabouttimemanagementforteams
Readthearticlebelowaboutcustomerservice.Inmostofthelines(34-4
Readthearticlebelowaboutcustomerservice.Inmostofthelines(34-4
随机试题
WhatwastheboxofficeofTheFifthElemento-nitsfirstweekend?[br][origi
OnedayIcanhearthefaintrustleofautumncoming.ThenextdayIcan’t.
以小说、诗词、散文、论文等以文字形式表现的作品指的是( )。A.文字作品 B
李先生,45岁公务员,吸烟25年,每天一包以上,不喝酒,平时口味较重,喜食肉类,
以短期金融工具为媒介进行的、期限在一年以内(含一年)的短期资金融通市场是()
①这是一种典型的形式主义、官僚主义,并且,承接上级转嫁的责任多了,自然挤占了基层
男,36岁。左下智牙冠周组织反复肿痛3年余,加重1周,伴张口受限。检查:双侧面部
能够准确反映项目资金投资支出与筹资计划,同时也是编制资金预算和预计资产负债表的依
用于肝细胞癌患者普查、诊断、判断疗效和预测复发的检验项目应首选A:甲胎蛋白 B
下列不属于建筑工程五方责任主体项目负责人的是( )。A.建设单位项目技术负责人
最新回复
(
0
)