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Discussion—about 5 minutes In this part of the test the examiner reads o
Discussion—about 5 minutes In this part of the test the examiner reads o
游客
2025-05-17
27
管理
问题
Discussion—about 5 minutes
In this part of the test the examiner reads out a scenario and gives you some prompt material in the form of pictures or words.You have 2 minutes to look at the prompt cards,an example of which is below,and then about 2 minutes to questions related to the topic.
For 2 or 3 candidates
Scenario
I’m going to describe a situation.
A company is planning to introduce a general training program for new staff.Talk together about the topics the company could include in the program and decide which 3 you think are the most important.
Here are some ideas to help you.
Prompt material
GENERAL TRAINING PROGRAMME
FOR NEW STAFF
Topics for training
Teamwork and competition
Company history
Company organization
Company rules
Customer service
Product training
Health and safety
Computer skills
Follow—on questions
Do you think teamwork and competition is important for new staff?(Why?/Why not?)
Do you want to know company history?
Do you obey company rules?
Do you think company organization is important?(Why?/Why not?)
Do you think product training is also important?(Why?/Why not?)
选项
答案
A: Training is vital if manufacturers are to improve productivity, maximize machine utilization, and achieve optimum equipment performance.Effective training also impacts positively on the reduction of scrap and rework,and helps boost employee confidence.
B: I consider computer skill one of the most important skills in this developed world, and everything is connected with the computer operation.So new staff should learn how to operate on the computer.
A: Undoubtedly, working as a member of a team is one of the most important factors for a successful career.In modern society we must learn to communicate and cooperate with others.
B: Certainly.That is why we often say the whole is better than the parts.And that is why we value team spirit so highly.Secondly as we know,customer is the God.Our customer service is the lifeline of our company and decides its future.Finally there is a saying in China—Health is the basis of everything.We also cannot miss the importance of health and safety.
A: Yes, I couldn’t agree more.Although I know that there are no guarantees in life, yet job safety and security is really very basic to us.Personally I think true job security comes only from making meaningful contribution to the company.And also it is important for the company to set up a training program on company rules.We know that flexible rules are a direct result of an increasingly dynamic and fiercely competitive business climate where process agility and responsiveness to changing conditions are key.In other words,business processes "process " rules and business rules "rule " processes.
B: Yes, you are quite right.
Follow-on questions
Yes, I think teamwork cannot only collect our selected ideas and power into one project but also make us work hard together.And competition is a source of motivation which drives us to unleash our potentiality.
I do think it is necessary, since we are playing proper roles as members of the company.So knowing company history will deepen our understanding of that role.
It is necessary to obey company rules as the company is like a machine.Everything can be well done on the base of orderly running of each part.Employees like the parts of the machine need to obey the rules to get it well organized.
I think company organization is really important especially for the company management.Every department needs a head under whom we get our work divided and work effectively.
Personally I think product training can polish our eyes for different products and their advantages and disadvantages.With this knowledge we can know how to sell the products to our customer and to tell different characteristics.
解析
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