首页
登录
职称英语
You will hear a conversation between a manager and an employee management consul
You will hear a conversation between a manager and an employee management consul
游客
2025-05-15
6
管理
问题
You will hear a conversation between a manager and an employee management consultant.
For each question (23-30), mark one letter (A, B, or C) for the correct answer.
After you have listened once, replay the recording. [br] What couldn’t happen after two week’s of supervision?
Woman: Hello, Tim. Something wrong? What can I do for you?
Man: Well. I do have a problem. I have an employee whose responsibilities include both reception and office administration work, and also data entry of our sales leads.
Woman: And?
Man: In recent months her attitude has become problematic, so much so that other employees are afraid to approach her about tasks and duties. At times she seems almost unwilling to do even the most obvious tasks that an office admin should perform like express packages and such. l have difficulty addressing this problem because it happens randomly—sometimes she has a great attitude and is very eager to complete tasks, other times she seems annoyed or frustrated that we even dare not ask her to do something. The word "moody" comes to mind. I know she thinks this job is " beneath her" and that she is looking for something more. But how can I give her more when she has demonstrated such poor behaviour?
Woman: I see. I believe your admin’s " moodiness" is passive aggressive behaviour.
Man: What does that mean?
Woman: That is, she is unhappy with something in her life and expressing that unhappiness in her work behaviour. Unhappiness with what? I cannot venture to guess. Only she knows the answer. Consequently, the best way to deal with these situations is to confront the behaviour.
Man: Then, what am I supposed to do?
Woman: I suggest you meet with her privately to give her your observations. Then, ask her what she thinks is the reason for her unprofessional behaviour. If she is honest, she will take this opportunity to tell you what the real issue is and give you the opportunity to help her solve the problem. If she is hiding something, I mean dishonest, she will make an excuse that makes no logical sense to you.
Man: What if the latter happens?
Woman: You need to explain to her that her moodiness is unacceptable behaviour for a professional and that she must change it immediately and respond positively to her co-workers from this time forward. Advise her that you are documenting this conversation in an email to her and to Human Resources. And, that you will indicate in this email a date for a follow-up meeting with her in 2 weeks to give her your feedback on whether she is performing professionally as per your directive.
Man: So what should I do when this date arrives?
Woman: You must be prepared for either positive news, and a pat on the back for her improvement, or bad news that her position is terminated. If the news is good, then you might discuss with her what she is looking for in her next career move so that she knows you are thinking about her future.
Don’t make any commitments at this time. You want to see whether the new improved admin continues her positive performance for several months before you discuss a new role for her. If you must terminate her, be sure you have a succession plan to replace her and be sure that HR and Security are aware that she is leaving the company this day. Tim, I hope this response helps you resolve this challenge.
Man: I think it will. Thank you very much.
选项
A、The employee behaves well and the boss talks with her about her future career.
B、The employee behaves well and the boss terminates her current position to offer her a better future.
C、The employee behaves not so well and the boss decides to give her the sack.
答案
B
解析
转载请注明原文地址:https://tihaiku.com/zcyy/4077105.html
相关试题推荐
YouwillhearaconversationbetweenthedealerDanandtheproducerAnn.Fore
YouwillhearaconversationbetweenthedealerDanandtheproducerAnn.Fore
YouwillhearaconversationbetweenthedealerDanandtheproducerAnn.Fore
YouwillhearaconversationbetweenthedealerDanandtheproducerAnn.Fore
YouwillhearaconversationbetweenthedealerDanandtheproducerAnn.Fore
Youwillhearaconversationbetweenamanagerandanemployeemanagementconsul
Youwillhearaconversationbetweenamanagerandanemployeemanagementconsul
Youwillhearalectureonbusinessmanagement.Foreachquestion(23-30),mark
Youwillhearalectureonbusinessmanagement.Foreachquestion(23-30),mark
Youwillhearalectureonbusinessmanagement.Foreachquestion(23-30),mark
随机试题
Readthearticlebelowaboutmarketresearch.Inmostofthelines(34-45
Ifyou【D1】______smoothskinthatglowswithyouth,thechancesarethatats
Forthosewhodonottakebreakfast,the
以下媒体文件格式中()是视频文件格式。A.WAV B.BMP C.CM
链球菌感染后急性肾小球肾炎A.肾小球囊大量新月体形成 B.肾小球增大,肾小球内
对异位妊娠患者,下列哪一项检查最有助于诊断A.腹部触诊有明显的肌紧张 B.附件
排卵障碍引起不孕的常见疾病为:____、____、____、____、____及
砂仁与豆蔻的共同主治病证是( )。A.脾胃虚寒吐泻 B.湿阻中焦及脾胃气滞证
A.理中丸B.大柴胡汤C.痛泻要方D.半夏泻心汤E.葛根芩连汤调和肝脾的方剂是
风险分析的程序中,第三个阶段是( )。A.风险识别B.风险估计C.风险评价D.风
最新回复
(
0
)