首页
登录
职称英语
•Read the memo below from the senior Regional Manager (Europe), Milo Mosby.•Com
•Read the memo below from the senior Regional Manager (Europe), Milo Mosby.•Com
游客
2025-05-12
18
管理
问题
•Read the memo below from the senior Regional Manager (Europe), Milo Mosby.
•Complete the record card.
•Write a word, phrase or number in spaces 41-45 on your Answer Sheet.
B & Z
From the desk of Mile Mosby
The final thing is a complaint I got when I was in the Zurich branch on 3rd of this month. I know it was important because the woman actually complained to me directly on the day it happened. I was in the office and she found out somehow where I was and insisted on speaking to me personally. Apparently she’d come into the Feldstrasse office to talk to Bertha Nelson--she was our Marketing Consultant there—but was treated very impolitely. So the woman, Tina Williams, found me, told me whet had happened and asked me to deal with it. Nelson had insulted her and virtually told her to take her business elsewhere.
I dealt with it because I was on the spot. I told Nelson to come and see me at 2:30 in the manager’s office. I was still waiting at 3:00. She eventually turned up and offered no apology. She seemed quite proud of being impolite to the customer and me and then fell over. I could smell alcohol and she happily told me that she’d two bottles of wine at lunch time So, the fact that she was drunk during working hours was the final straw. I had no alternative but to sack her then and there. I asked the local manager to send our apologies to Ms Williams and to send her a 500 SFr gift token. I hope that is the end of the matter and it should convince them not to employ any more ex-geography teachers in Zurich.
Mile Mosby
Complaint Record
Date complaint received: (41)______
Complaint addressed to whom William Ingham person complaint about: (42)______
Branch: (43)______
Position: (44)______
Date of action complained about: (45)______
Place of action complained of: Feldstrasse office [br]
选项
答案
Zurich
解析
转载请注明原文地址:https://tihaiku.com/zcyy/4072847.html
相关试题推荐
AllthemanagersarerequestedtoattendanimportantmeetingattheBoardMeeti
●ReadthememobelowfromtheseniorRegionalManager(Europe),MileMosby.●C
MEMOTo:FactorystaffFrom:FactoryManagerDat
AllthemanagersarerequestedtoattendanimportantmeetingattheBoardMeeti
[img]2014m2x/ct_ebecfrm_ebfrread_0359_201311[/img]TheProductionManagermustf
•ReadthememobelowfromtheseniorRegionalManager(Europe),MiloMosby.•Com
•ReadthememobelowfromtheseniorRegionalManager(Europe),MiloMosby.•Com
•ReadthememobelowfromtheseniorRegionalManager(Europe),MiloMosby.•Com
CurrentVacancy:AccountManager,BasingstokeSouthEastSouthernUKItisapre
From:DistributionManagerTo:DistributionAssistantSubject:DeliveriesThisisF
随机试题
[img]ct_epem_epelisv_00891(20097)[/img][br][originaltext]M:I’dlikeacupof
What’sthewoman’sjobabout?[originaltext]M:This,inshort,iswhatI’vedone
Owningamobilephonedefinitelymakeslifemoreconvenient,butyou’dbetterlim
Ilovetravelingbytrain.Fast【B1】______,slowlocaltrainswhichstopate
Advertiserscanuse(36)______media,ormeans,todelivertheirsalesmessa
盖挖逆作法是基坑开挖一段后先浇筑顶板,在顶板的保护下,()的施工方法。A.
为确保消防给水安全,以下哪条对水源的要求是错误的?( )A.保证水量 B.保
钢丝绳出现下列哪些情况时必须报废()。A.钢丝绳直径的磨损和腐蚀大于钢丝绳直径
投标人会议是在()过程中采用的一种方法。A.开标 B.询价 C.评标 D.
在施工安全计划的实施阶段,安全管理工作主要有()A:编制施工安全计划 B:建立
最新回复
(
0
)