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  3. Confirmation of Follow-up after Business Meeting This is fur

Confirmation of Follow-up after Business Meeting This is fur

游客2025-05-12  32
问题                 Confirmation of Follow-up after Business Meeting
    This is further to our meeting of last week at which we agreed to hold a series of meetings over the next two months to review your experiences with the pilot implementation of the 1-to-1 Customer Relationship Management Programme.
    As discussed at that meeting, the objectives of our review sessions will be to:
    Review and assess the overall effectiveness of the programme:
    Identify and document strengths and weaknesses of the programme:
    Propose customer-focused solutions to address areas of weakness:
    Develop an approach and action plan for Phase 2 of the project:
    Determine the staff members who will make up the Phase 2 Team.
    As agreed, meetings will be held every second Tuesday from 9: 00 a. m. until noon, and the location will alternate between our two offices, the first one to be convened here at Inter-Office on August 14, 2005. Fred Johnson of your CRM group is to act as the meeting coordinator and recording secretary throughout the process.
    As discussed, at the end of the process, Deborah Buxton of Consultek will draft the summary report for review by the steering committee. As you requested, a copy of her CV has been enclosed.
    I trust I have covered all of the points that we discussed. If you have any questions or would like to add anything, please give me a call at 745 -9878.
    We look forward to seeing you at the August 14th meeting. [br] Information concerning Deborah Buxton can be found in attached materials.
选项 A、Right
B、Wrong
C、Doesn’t say
答案 A
解析 题干意为：有关Deborah Buxton的信息可以在附件里找到。原文提到“Consultek的DeborahBuxton会在整个程序之后给筹划指导委员会起草总结报告以供其评议，按您的要求，随信附上她的简历”，Deborah Buxton的简历提供的就是有关她的信息，与题干相符，故答案为A。
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