首页
登录
职称英语
In an attempt to improve the overall performance of clerical workers, many c
In an attempt to improve the overall performance of clerical workers, many c
游客
2025-04-06
3
管理
问题
In an attempt to improve the overall performance of clerical workers, many companies have introduced computerized performance monitoring and control systems(CPMCS)that record and report a worker’s computer-driven activities. However, at least one study has shown that such monitoring may not be having the desired effect. In the study, researchers asked monitored clerical workers and their supervisors how assessments of productivity affected supervisors’ ratings of workers’ performance. In contrast to unmonitored workers doing the same work, who without exception identified the most important element in their jobs as customer service, the monitored workers and their supervisors all responded that productivity was the critical factor in assigning ratings. This finding suggested that there should have been a strong correlation between a monitored worker’s productivity and the overall rating the worker received. However, measures of the relationship between overall rating and individual elements of performance clearly supported the conclusion that supervisors gave considerable weight to criteria such as attendance accuracy, and indications of customer satisfaction.
It is possible that productivity may be a "hygiene factor"; that is, if it is too low, it will hurt the overall rating. But the evidence suggests that beyond the point at which productivity becomes "good enough, " higher productivity per se is unlikely to improve a rating. [br] The primary purpose of the passage is to______.
选项
A、explain the need for the introduction of an innovative strategy
B、discuss a study of the use of a particular method
C、recommend a course of action
D、resolve a difference of opinion
答案
B
解析
短文的主要目的是探讨运用一种特殊的方法。文章首段介绍一种记录工人们活动的方法,即CPMPS(强调电脑化业绩监控系统),第二段指出这项研究的结果。
转载请注明原文地址:https://tihaiku.com/zcyy/4028699.html
相关试题推荐
Someworkersinthenuclearpowerstationwereexposedtohighlevelsof______.A
Awardsprovidea(n)______foryoungpeopletoimprovetheirskills.A、incentiveB、
______theweatherhasimproved,we’llbeabletoenjoywatchingthetennisgame.
TheearlyretirementofexperiencedworkersisseriouslyharmingtheU.S.e
TheearlyretirementofexperiencedworkersisseriouslyharmingtheU.S.e
TheearlyretirementofexperiencedworkersisseriouslyharmingtheU.S.e
RogerRosenblatt’sbookBlackFiction,inattemptingtoapplyliteraryrathe
RogerRosenblatt’sbookBlackFiction,inattemptingtoapplyliteraryrathe
TheEconomistIntelligenceUnit(EIU)earnestlyattemptstomeasurewhichcoun
TheEconomistIntelligenceUnit(EIU)earnestlyattemptstomeasurewhichcoun
随机试题
WiththeadventoftheInternet,informationcanbespreadwithunprecedente
【1】[br]【9】[originaltext]Non-nativespeakersofEnglish,liketheirnative
耐火电缆中的“耐火”指在火焰燃烧情况下能保持一定时间的运行,即保持电路的完整性。
以下属于客户证券投资目标中的短期目标的是()。 Ⅰ.存款 Ⅱ.购新车
A这是基本运算题。 可采用反向计算法即可。分子为4×10×23×32=2880,分母为5×10×23×32=3600。
监理工程师审查施工单位施工组织设计时,应审查的基本内容不包括( )。 A、编
为防止电力电缆损坏事故,施工期间应做好电缆和电缆附件的()、防尘、防外力损伤
创伤后应激障碍常出现闪回症状,主要表现是()单选A.情绪低落 B.意识模
投标人在其他项目清单报价时,须按照招标人在其他项目清单中列出的金额填写的是(
基于本量利分析模式,各相关因素变动对于利润的影响程度的大小可用敏感系数来表达,其
最新回复
(
0
)