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You bought a CD player from a shop, but found it doesn’t work. You are writi
You bought a CD player from a shop, but found it doesn’t work. You are writi
游客
2025-02-18
41
管理
问题
You bought a CD player from a shop, but found it doesn’t work. You are writing to the manufacturer for compensation. In your letter
• describe the problems with the CD player
• explain the way the shop assistants treated you
• suggest solutions to this problem.
选项
答案
To whom it may concern,
I want to inform you of my dissatisfaction with a CD player (RHE 340) produced by your company. I purchased this item on January 12 at the Novel Store in New Market for £ 750 dollars.
The CD player is faulty and has the following problems: First, it fails to read songs sometimes. Second, I saw several scratches on the CD player, when I first unfolded the package. My friends have asked me whether it is a used CD player I purchased in a flea market.
I brought it back to the retail shop one week later, but the shop attendant refused to either fix or replace it, saying that it is the responsibility of the manufacturer. I have no choice but forward this issue to your company, since I believe that it is covered by a two-year-long warranty.
Unless you replace this CD player with a new one or refund the purchase price in full, I will be forced to contact local newspapers or take legal action. Your earliest response would be highly appreciated.
Yours truly.
解析
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