首页
登录
职称英语
[img]2022m3s/ct_ve01202001m_eillist_0096_220308[/img] [br] [originaltext]Recept
[img]2022m3s/ct_ve01202001m_eillist_0096_220308[/img] [br] [originaltext]Recept
游客
2025-02-10
43
管理
问题
[br]
Receptionist: Hello, this is the complaints centre of the service department at Clifton Antiques. Before we start, I’ll just need to take more details from you, OK?
Caller: Sure, no problem.
Receptionist: Well, could you please tell me your full name, madam?
Caller: It is
Anna Lumley,
that’s Anna, L-U-M-L-E-Y.
Receptionist: All right, L-U-M-O-E-Y.
Caller: Not exactly. The fourth letter is L, not O.
Receptionist: Oh, sorry. Let me rewrite it... and may I have your contact number that we can use to reach you during the week?
Caller: Sure,
my mobile phone number is 0-double 7-8-7-6-3-4-5.
Receptionist: Great. Now, what can I do for you today, Anna?
Caller:
I placed an order for a large quantity of items with you last week on the 20th February, and had been expecting them to arrive at the office in a week.
However, only half of the shipment has been delivered. I would just like to ensure that they haven’t gone missing in transit.
Receptionist: All right, madam. It’s a pity we have caused the inconvenience to you. I’ll look for the parcel track record and see if I can give you a date when you should receive the rest of your orderings. What was your delivery address listed?
Caller: I made the arrangements for the parcel to be conveyed from your warehouse on Ardale Road to my office address at 235 Akendale Road.
Receptionist: Sorry, could you say it again, the address?
Caller:
235 Akendale Road. A-K-E-N-D-A-L-E.
Receptionist: In east sea?
Caller: Yes, sir.
Receptionist: Well, OK. Our system has tracked your parcel, which shows that your shipment has been received; however, there’s no record about the lost items. I would suggest that you wait for two days, and if the other items don’t arrive then you might need to consider to claim insurance coverage for the value of the rest. How much are them worth?
Caller: Umm, they cost me $34,500 in total.
Receptionist:
All right. For this amount, I think 10% will be covered by the insurance company, therefore, you could claim $3450 from them.
If you like to, there is a form on our website that you can fill in and when the loss is confirmed, you will get the money within five workdays. The rest of the money will be refunded to you in a month, so you won’t suffer a financial loss.
Caller: It sounds reasonable.
选项
答案
plates
解析
定位句为“…there is a set of Chinese crockery to furnish my dining room table.But when I opened the case I found that a cup was lost and that some plates had smashed--four, actually.”。本题的考查方式同前两题。本题考查的主要难点在于需要根据限定词four和broken排除定位句中的其他干扰信息,从而抓取正确答案。
转载请注明原文地址:https://tihaiku.com/zcyy/3951398.html
相关试题推荐
Choosethecorrectletter,A,B,orC.[br]【L35】[originaltext]Nowlistencaref
Choosethecorrectletter,A,B,orC.[br][originaltext]Nowlistencarefully
Choosethecorrectletter,A,B,orC.[br][originaltext]Nowlistencarefully
Choosethecorrectletter,A,B,orC.[br][originaltext]Nowlistencarefully
Choosethecorrectletter,A,B,orC.[br][originaltext]Nowlistencarefully
Choosethecorrectletter,A,B,orC.[br][originaltext]Nowlistencarefully
Choosethecorrectletter,A,B,orC.[br][originaltext]Nowlistencarefully
ChoosethecorrectletterA,BorC.[br]【L28】[originaltext]Nowlistencareful
ChoosethecorrectletterA,BorC.[br]【L26】[originaltext]Nowlistencareful
ChoosethecorrectletterA,BorC.[br][originaltext]Nowlistencarefullyan
随机试题
“我的英语有多好?”对任何学习英语的人来说是最重要的一个问题。知道这个问题的答案不仅有助于你的信心,而且如果你想取得更多的进步,知道这个答案是有用的,因为一旦
Withitscommoninterestinlawbreakingbutitsimmenserangeofsubjectmat
WhatIwanttotellyouis_______Paulwillcometoworkasyourassistant.A、itB
[originaltext]Overthepastdecade,theenvironmentalmovementhasexploded
下列选项中不属于土地权属争议案件的有( )。A.土地侵权案件 B.行政区域
保护商标专用权,就是国家政府运用法律手段制止和制裁商报侵权的行为,来保护商标主持
能用于估算和判断岩石抗拉和抗压强度,各向异性和风化程度的力学指标是( )。A.
以下关于爆炸极限的说法错误的是()。A.爆炸极限范围越大,下限越高,火灾危险性
乙公司2×21年有关持有待售非流动资产资料如下: (1)2×21年8月6日
对涉及工程设计文件修改的工程变更,应由()转交原设计单位修改工程设计文件。A
最新回复
(
0
)