首页
登录
职称英语
[img]2022m3s/ct_ve01202001m_eillist_0096_220308[/img] [br] [originaltext]Recept
[img]2022m3s/ct_ve01202001m_eillist_0096_220308[/img] [br] [originaltext]Recept
游客
2025-02-10
9
管理
问题
[br]
Receptionist: Hello, this is the complaints centre of the service department at Clifton Antiques. Before we start, I’ll just need to take more details from you, OK?
Caller: Sure, no problem.
Receptionist: Well, could you please tell me your full name, madam?
Caller: It is
Anna Lumley,
that’s Anna, L-U-M-L-E-Y.
Receptionist: All right, L-U-M-O-E-Y.
Caller: Not exactly. The fourth letter is L, not O.
Receptionist: Oh, sorry. Let me rewrite it... and may I have your contact number that we can use to reach you during the week?
Caller: Sure,
my mobile phone number is 0-double 7-8-7-6-3-4-5.
Receptionist: Great. Now, what can I do for you today, Anna?
Caller:
I placed an order for a large quantity of items with you last week on the 20th February, and had been expecting them to arrive at the office in a week.
However, only half of the shipment has been delivered. I would just like to ensure that they haven’t gone missing in transit.
Receptionist: All right, madam. It’s a pity we have caused the inconvenience to you. I’ll look for the parcel track record and see if I can give you a date when you should receive the rest of your orderings. What was your delivery address listed?
Caller: I made the arrangements for the parcel to be conveyed from your warehouse on Ardale Road to my office address at 235 Akendale Road.
Receptionist: Sorry, could you say it again, the address?
Caller:
235 Akendale Road. A-K-E-N-D-A-L-E.
Receptionist: In east sea?
Caller: Yes, sir.
Receptionist: Well, OK. Our system has tracked your parcel, which shows that your shipment has been received; however, there’s no record about the lost items. I would suggest that you wait for two days, and if the other items don’t arrive then you might need to consider to claim insurance coverage for the value of the rest. How much are them worth?
Caller: Umm, they cost me $34,500 in total.
Receptionist:
All right. For this amount, I think 10% will be covered by the insurance company, therefore, you could claim $3450 from them.
If you like to, there is a form on our website that you can fill in and when the loss is confirmed, you will get the money within five workdays. The rest of the money will be refunded to you in a month, so you won’t suffer a financial loss.
Caller: It sounds reasonable.
选项
答案
077876345
解析
提示句为“…may I have your contact number that we can use to reach you during the week?”,当这一句出现之后就应该通过这个问题预测到接下来回答者的回答内容,当提示词contact number出现在定位句“…my mobile phone number is O-double 7-8-7-6-3-4—5.”前时,就要警觉接下来可能会出现电话号码之类的信息,当听到mobile phone number时,后面立刻就会出现答案。
转载请注明原文地址:https://tihaiku.com/zcyy/3951389.html
相关试题推荐
Choosethecorrectletter,A,B,orC.[br]【L38】[originaltext]Nowlistencaref
Choosethecorrectletter,A,B,orC.[br]【L37】[originaltext]Nowlistencaref
Choosethecorrectletter,A,B,orC.[br]【L35】[originaltext]Nowlistencaref
Choosethecorrectletter,A,B,orC.[br][originaltext]Nowlistencarefully
Choosethecorrectletter,A,B,orC.[br][originaltext]Nowlistencarefully
Choosethecorrectletter,A,B,orC.[br][originaltext]Nowlistencarefully
Choosethecorrectletter,A,B,orC.[br][originaltext]Nowlistencarefully
Choosethecorrectletter,A,B,orC.[br][originaltext]Nowlistencarefully
ChoosethecorrectletterA,BorC.[br]【L28】[originaltext]Nowlistencareful
ChoosethecorrectletterA,BorC.[br][originaltext]Nowlistencarefullyan
随机试题
Aprojectlikelytoevolveinthenearorintermediatefutureisspacetouri
A.admittedB.averageC.breakdownD.closelyE.entirelyF.excessiv
[originaltext]W:Tony,wouldyouliketogoswimmingwithus?M:Thanks,buti
Widespreadadoptionofplug-inelectricvehiclescoulddramaticallycutgree
[originaltext]Cambridgeisabout90kilometresnortheastofLondon.Itiso
用于治疗氮氧化物中毒的药物A.葡萄糖醛酸 B.依地酸二钠钙 C.硫代硫酸钠
女,35岁,寒战、发热、腰痛伴尿频、尿急3天,体温39℃,心肺无异常,肝脾肋下未
赵峰是班里的数学课代表,不仅数学成绩好,其他各科成绩也名列前茅。他上课发言积极,
犯罪必须具有的特征有( )。 A.严重的社会危害性 B.应受刑罚处罚性
下列关于会计账簿的表述中,正确的是( )。A、总分类账是根据明细分类账户设置的
最新回复
(
0
)