首页
登录
职称英语
For Mrs. Saxby, the resume is all-important, because it [br] [originaltext]M: A
For Mrs. Saxby, the resume is all-important, because it [br] [originaltext]M: A
游客
2024-12-25
37
管理
问题
For Mrs. Saxby, the resume is all-important, because it [br]
M: As you may know, Odeon Cinemas is a British chain of cinemas, one of the largest in Europe. Now Odeon in Colchester is hiring people. So you may wonder what kind of people they are looking for or how can you get a job at the Odeon. Today we are very pleased to have Margaret Saxby, assistant manager of Odeon in Colchester here. Good morning, Mrs. Saxby, welcome to our studio.
W: Thanks.
M: As far as I know, you have been with the Odeon for 11 years. And you have worked your way up from cashier to your current position of assistant manager.
W: That’s right.
M: Oh, I have to say, that’s amazing. OK, let’s come to the topic. How can people get a job at the Odeon?
W: Basically there is a waiting list, so to be considered for an interview, they should send a resume to the Cinema Manager, or sometimes via their friends already working at the cinema.
M: As for the resume, what do you think should be included in it?
W: First of all, all the relevant personal data should be given.
M: Mm...
W: Then people should clearly state the hours and days available, because we employ part-timers as well as full-timers.
M: Oh, I see.
W: And then they should give additional information about education/interests and any previous work experience. Besides, they should include a brief letter of application explaining why they want to work at the Odeon.
M: OK. Any other things that matter about the resume?
W: Yes, the resume must be typed or word-processed.
M: Well, I can see the point of doing this. [1] So we may say the resume plays an important role in landing a job at the Odeon.
W: [1] Definitely yes. It shows that the person has taken care over the application and therefore will be the sort of person who will take the same amount of care over their appearance, the job they do and the impression they create.
M: Now, Mrs. Saxby, what do you look for at an interview?
W: [2] The main things that I look for are enthusiasm, sparkle, neat and tidy dress, and willingness to talk about things and to ask questions.
M: Oh, really. Then I guess there are things you dislike at an interview?
W: Exactly, yes. Let me list just the major ones: making no eye contact, giving negative answers or single syllable replies and looking scruffy.
M: So if one gets the job, what will be involved? Can you elaborate on that?
W: OK. [3] New employees start with a basic 8-week training program which is aimed at multi-skilling. This means they will be expected to fill in a number of different roles, such as working on the kiosks and in the shop, looking after customers on the "floor", i.e. taking tickets, showing people to their seats, cleaning the screens after a show and working at the box office. They get a review halfway through this training program.
M: Oh, I see. Then what about the working hours? Are they flexible?
W: Basically employees have a set number of hours to do each month, 4 to 5 hour shifts during the week, then all day Saturday or Sunday.
M: OK. And what is the pay like?
W: £ 3.94 an hour, right from day one and this is reviewed each January.
M: So what qualities do you look for?
W: [4] Well in particular I look for employees who are polite to and interested in customers, always smiling when dealing with people, team workers with the ability to get on with everyone, positive in their attitude towards the Odeon and looking after its good name.
M: [4] Am I right in saying that one has to be customer-centered and loyal to the Odeon if he wants to work at the Odeon?
W: [4] Yes, you may say so.
M: Then what is likely to go wrong when working at the Odeon?
W: Well, [5] one of the problems is dishonesty, but this is very rare.
M: Mm...
W: [5] And then rudeness to customers. This is something we can’t allow but we are very lucky, as most of our staff are well trained and are very good with people.
M: Right. Any other problems?
W: [5] Absence and lateness. I feel that sometimes, young people don’t take work seriously enough. Employees need to be responsible in terms of missing shifts, phoning in when sick and turning up on time, because otherwise it lets the whole team down and someone else has to fill in.
M: So how do you deal with these issues?
W: I will always try to deal with these issues by "having a quiet word", but if that doesn’t work there is a disciplinary procedure that can be used, although I rarely have to. This is usually a series of warnings which give employees time to put things right.
M: OK, Mrs. Saxby. Thank you very much for coming on the show and talking to us.
W: My pleasure.
选项
A、Customer-centeredness.
B、Capability of working independently.
C、Good manners.
D、Faithfulness to the company.
答案
B
解析
细节题。本题问Odeon重视的素质,听音时注意访谈中出现的对应问题So what qualities doyou look for。Saxby女士谈到对顾客礼貌、团队协作、对Odeon持积极的态度并维护其名声等。然后主持人又追加了一句,“我是否可以说,一个人要想进Odeon工作就要customer-centered并且loyal to the Odeon。”Saxby女士给出了肯定答复。所以[A]、[C]、[D]都是Odeon重视的素质,[B]与Saxby女士谈到的“团队协作”相反,选为答案。
转载请注明原文地址:https://tihaiku.com/zcyy/3883690.html
相关试题推荐
Whydidtheprotestersmakesuchaprotest?[br][originaltext]Oppositionp
Whydidtheprotestersmakesuchaprotest?[originaltext]Oppositionprotest
ForMrs.Saxby,theresumeisall-important,becauseit[br][originaltext]M:A
ForMrs.Saxby,theresumeisall-important,becauseit[br][originaltext]M:A
What’sthepurposeofthecarbombing?[originaltext]ATalibansuicidecarb
WhichofthefollowingstatementsisINCORECT?[originaltext]Alargeextinct
Theman’sfirstjobwasin[br][originaltext]W:Goodevening.Herewithusis
Theman’sfirstjobwasin[br][originaltext]W:Goodevening.Herewithusis
Theman’sfirstjobwasin[br][originaltext]W:Goodevening.Herewithusis
Theman’sfirstjobwasin[originaltext]W:Goodevening.HerewithusisHerny
随机试题
AnimalBehaviorP1:Throughoutmuchofthe20thcentury,EuropeanandAmericans
PassageThree(1)Whichwouldyouprefertobe:amedievalmonarchora
Ifyou_____drinkandcigarettes,you’llbefarhealthierthanbefore.A、putoffB
(1)Themoreresponsibilityyoutakeonatworkandinlife,themoreofteny
Theadvantagesanddisadvantagesofalargepopulationhavelongbeena(1)__
异位妊娠常发生的部位是A.卵巢 B.宫颈 C.腹腔 D.输卵管 E.子宫
行政机关在法律的授权范围内,将一般性原则或者条款适用于个案时,需要作出一种最适当
2011-67.患者喘咳,心悸,咯痰清稀,面浮肢肿,腹胀脘痞,纳差怕冷,舌胖质
《汉书-陈宠传》就西周礼刑关系描述说:“礼之所去,刑之所取,失礼则入刑,相为表里
实邪结聚,阻遏气机,气血不能外达,其病机属于A.虚中夹实 B.由实转虚 C.
最新回复
(
0
)