首页
登录
职称英语
When difficult people express themselves orally, they generally want at leas
When difficult people express themselves orally, they generally want at leas
游客
2024-08-19
8
管理
问题
When difficult people express themselves orally, they generally want at least two things: they’ ve been heard and they’ ve been understood. As a good communicator should be a good listener, five steps are advocated toward good listening.
The first step is cooperating. How does a difficult person know that you’ re listening and understanding? In fact, it’ s through the way you look and should while he is talking. You may help him to fully express his thoughts and feelings. You do this by nodding your head in agreement, making certain sounds of understanding.
When the person begins to repeat what’ s been said, it’s a signal of step two: turning back. It means that you repeat back some words he is using, sending a clear signal that you’ re listening carefully and that you think what he is saying is important.
Having heard what he has to say, the next step is clarifying. At this point, you start to gather information about what is being communicated. Ask some open-ended questions, which will allow you to figure out what intention he is hoping to satisfy.
The fourth step is to summarize what you’ ve heard. This allows you to make sure that both you and the difficult person are on the same page. When you do this, two things happen. First, if you’ ve shown that you’ ve making an effort to understand completely. This increases the possibility of gaining cooperation from him.
Having listened carefully, you’ ve now arrived at the point of confirming with the person that he feels that his thoughts have been fully voiced. Ask if he feels understood.
When enough sincere listening, questioning, and remembering are brought together, understanding is usually achieved and a difficult person becomes less difficult and more cooperative.
[br]
选项
答案
easier
解析
从文章内容可知,如果说话人被理解了,那么他会变得更容易亲近,故答案是easier。
转载请注明原文地址:https://tihaiku.com/zcyy/3726643.html
相关试题推荐
"Home,sweethome"isaphrasethatexpressesanessentialattitudeinthe
"Home,sweethome"isaphrasethatexpressesanessentialattitudeinthe
"Home,sweethome"isaphrasethatexpressesanessentialattitudeinthe
"Home,sweethome"isaphrasethatexpressesanessentialattitudeinthe
Whendifficultpeopleexpressthemselvesorally,theygenerallywantatleas
Whendifficultpeopleexpressthemselvesorally,theygenerallywantatleas
Whendifficultpeopleexpressthemselvesorally,theygenerallywantatleas
After1945,theUSgovernmentbuiltmanynewroadsandhighways.Peoplemove
After1945,theUSgovernmentbuiltmanynewroadsandhighways.Peoplemove
After1945,theUSgovernmentbuiltmanynewroadsandhighways.Peoplemove
随机试题
Thevisionofthatbigblackcarhittingthesidewalkafewfeetfromuswillne
Spaceisfilledwithradiantenergyandbeyondearth’satmospherethisenerg
施工进度计划编制中应用的()等方法或原则,同样适用于资源供给计划的编制,仅是侧
A.斜弯曲与轴向压缩的组合 B.平面弯曲与轴向压缩的组合 C.斜弯曲 D.
资本金净利润率是指投资方案建成投产并达到设计生产能力后一个正常生产年份的( )的
集体合同是集体协商双方代表根据劳动法律法规的规定,就( )在平等协商一致的基础
( )是一种承认和开发员工能力的重要方法,体现在员工职位的提升上。A.调动
专家判断法就是请有关专家对测验题目与原定内容的符合性做出判断,看测验的题目是否代
每分钟肺内更新的气体量为 A.肺通气B.肺通气量C.肺换气 D.肺泡通气
我国《商业银行法》规定商业银行不得向关系人发放信用贷款,这里所说的“关系人”不包
最新回复
(
0
)