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—I don’ t like to complain, but I bought this camera last week and it’ s stopped
—I don’ t like to complain, but I bought this camera last week and it’ s stopped
游客
2024-08-05
14
管理
问题
—I don’ t like to complain, but I bought this camera last week and it’ s stopped working.—Hum—yes, it’ s faulty. Do you have your receipt? We can either exchange the camera or offer you a credit note. You can use it for anything in the shop.—No,______.—I’ m afraid that isn’t our company policy, sir.—But it is the law—and I’m a law student. So refund my money or I’ 11 see you in court. OK?
选项
A、I’d rather have a refund
B、I’d like a new camera
C、there must be a discount
D、I must get something free
答案
A
解析
顾客买的相机坏了,想要退款,服务员不同意,说可以换,或给他保值单据,买其他东西。顾客称若他们不满足要求,就要上诉,坚持要退款。由“refund my money”,推导出前面是索要退款。B项“要新的相机”、C项“要折扣”、D项“要免费的东西”都不符合语境。
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