说明:假定你是王明(中国籍),去海口旅游度假,于2005年6月10日入住白云宾馆300房间。6月20日离店。临走时填写了一份问卷调查表。内容如下:1.对酒店

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问题 说明:假定你是王明(中国籍),去海口旅游度假,于2005年6月10日入住白云宾馆300房间。6月20日离店。临走时填写了一份问卷调查表。
内容如下:
1.对酒店的总体管理感到满意:
2.对酒店提供的各种服务感到满意:
3.建议:
A)因酒店位于海边,交通并不方便,周围的商业设施比较少,建议酒店每天能提供免费班车,方便来海边度假的住店客人去市区购买所需商品。
B)建议酒店与相关公司联系,为住店客人提供租车服务。
Words for reference:
总体(的) overall 商业(的) commercial
班车 shuttle bus 相关公司 related company
                       QUESTIONNAIRE
    To improve the quality of our service, we would he grateful if you’d complete the following questionnaire.
Name: ______ Nationality: ______ Room number: ______
Check-in Date: ______ Check-out Date: ______
Did you receive polite and efficient service when you arrived? Yes
Are you satisfied with the room service of our hotel? ______
What’s your opinion of our health facilities? Good
Please give your impression of our restaurant service.
Have you any other comments to help us make your stay more enjoyable?
                                                           Baiyun Hotel
                                                          General Manager

选项

答案                       QUESTIONNAIRE
    To improve the quality of our service, we would be grateful if you’ d complete the following questionnaire.
    Name: Wang Ming Nationality. P. R. China Room number: 3002
    Check-in Date: June 10th Check-out Date: June 20th
    Did you receive polite and efficient service when you arrived? Yes
    Are you satisfied with the room service of our hotel? Yes
    What’s your opinion of our health facilities?Good
    Please give your impression of our restaurant service.
    I am satisfied with the overall management and services of the restaurant.
    Have you any other commen to help us make your stay more enjoyable?
    Nevertheless, there are two suggestions for you. First. as your restaurant is by the sea, the traveling is not quite convenient and the commercial facilities are very limited. There forem. I would appreciate it if you could offer the customers free shuttle buses everyday. With the buses the guests on holiday can go downtown for shopping more conveniendly. Second. I hope the restaurant can contact the related company to provide the customers with car rentinp service.
                                                              Baiyun Hotel
                                                             General Manager

解析
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