首页
登录
职称英语
If you’re looking for ways to improve your products or services, customers c
If you’re looking for ways to improve your products or services, customers c
游客
2024-07-22
14
管理
问题
If you’re looking for ways to improve your products or services, customers can be one of your most valuable sources of information and market research. So why not take it a step further and visit some of them?
Ideally, you want to do this in person, so you may need to offer your customers something for their time. They may be pleased that you take their opinion seriously, and they may also enjoy getting a chance to help influence your products or services. If your customers are in different places, you could make such visits part of your business travel to get a wider range of responses.
One expert recommends that you make your customers feel comfortable during the visits. You’re not trying to sell anything through these meetings, so plan to spend 80 percent of your time listening.
Don’t try to lead your customer to give responses that you really want to hear. Instead, ask questions that focus on the customer’s experience, such as whether they got what they were hoping for and what they found difficult or enjoyable. [br] The focus of your questions during the visit should be on ______.
选项
A、the development of your business
B、responses that you want to hear
C、the customer’s experience
D、your future sales plan
答案
C
解析
事实细节题。本题询问访问时你的问题应集中于什么。文章最后一段第二句表示“所问的问题应该集中于顾客体验……”。故C项the customer’s experience正确。
转载请注明原文地址:https://tihaiku.com/zcyy/3687862.html
相关试题推荐
TheQualityControlstaffisresponsible______thequalityoftheproductsthat
Whatproductsarethetwolettersdealingwith?[br]Howmanytransformersmust
Whatproductsarethetwolettersdealingwith?[br]Apartfromapricelistof
BothChinaandWesterncountrieswillbenefitfromanimprovedandfurtherdevel
Thisletteriswrittento______.[br]Comparedtothepreviousproducts,thene
ThemanagerconfirmedtherewasnoadditionalchargefortheservicesprovideD.A
Shesatatthecomeroftheroom,(look)______miserable.looking本题考查现在分词作伴随状语。该
Itisreportedthatthepolice______thecase.A、islookingonB、arelookingint
They’relookingforan(experience)______managertofurtherimprovetheoverseas
A—after-saleservicesB—copyrightpiracyC—unfinishedproducts
随机试题
在郁证的治疗中强调精神治疗的重要性,认为“郁证全在病者能移情易性”,此说见于()
学生操行评定的一般步骤是()A.学生自评、小组评议、信息反馈、班主任评价
房地产转让可以分为有偿转让与无偿转让两种,以下属于房地产有偿转让方式的有()。A
下列属于现代市场营销观念的有()A.我生产什么,就卖什么 B.消费者需要什
当劳动力供给不变而劳动力需求萎缩时,劳动力市场上会出现的情况是( )。A.均衡
下列合同中,免征印花税的有( )。A.贴息贷款合同 B.仓储保管合同 C.
(2018年真题)企业在现金清查中发现现金短缺,无法查明原因,经批准后应计入的会
应急管理是一个动态过程,分为4个阶段,为有效应对突发事件需要事先采取相应措施的阶
(2020年真题)关于滑升模板浇桥墩混凝土的说法,正确的有( )。A.宜采用高
患者,男性,27岁。劳累时心悸.胸骨后疼痛1年。查体可闻及主动脉瓣区收缩期粗糙的
最新回复
(
0
)