2. 职称英语
  3. [originaltext]W: Customer Service Center, what can I do for you?M: I am callin

[originaltext]W: Customer Service Center, what can I do for you?M: I am callin

游客2024-07-16  23
问题  
W: Customer Service Center, what can I do for you?
M: I am calling to inquire about the delivery of the sports shoes we ordered.
W: May I know your order number?
M: It is 5116.
W: I’m very sorry. The delivery is delayed due to bad weather.
M: That’s too bad. We are suffering loss every day.
W: Don’t worry, [2]we can offer you another 5% discount.
M: That sounds fine. Please arrange our order as soon as possible.
W: We will. Sorry again.
Question 1. What has happened to the order of the sports shoes?
Question 2. What suggestion does the woman make to solve the problem?
选项 A、Giving an additional discount
B、Renewing the contract.
C、Sending the goods by air.
D、Paying for the delivery.
答案 A
解析
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